eClinicalWorks (eCW) Analyst
- Analyze clinical and operational workflows to optimize use of eCW across departments.
- Provide support for clinical workflows, templates, order sets, and documentation tools with eCW.
- Conduct needs assessments with end-users and design customized solutions within the eCW platform.
- Customize templates, forms, and reports within eCW based on provider and organizational needs.
- Collaborate with clinical, administrative, and IT teams to ensure eCW supports patient care and compliance.
- Support system upgrades, patches, testing, and training initiatives.
- Assist in the rollout of new eCW modules and updates including Healow and eCW Messenger.
- Create and maintain training materials and conduct training sessions for providers and staff.
- Analyze data for reporting and quality improvement initiatives using eCW reports or third-party analytics tools.
- Troubleshoot issues and provide technical support to end users.
- Coordinate with vendors and third-party tools integrated with eCW (e.g., labs, billing systems).
- Maintain compliance with healthcare regulations such as HIPAA, HRSA, and other standards.
- Train new staff and develop user documentation and Standard Operating Procedures (SOPs).
- Perform other duties as assigned.**Qualifications:**
- Bachelor's degree in Health Information Technology, Health Informatics, or a related field (or equivalent work experience).
- 2+ years of experience working with eClinicalWorks EHR in a healthcare environment.
- Proven expertise in configuring and managing the eCW Healow App ecosystem.
- Experience executing or supporting complex eCW cloud migration projects.
- Strong knowledge of clinical workflows in primary care, behavioral health, and dental settings.
- Proven ability to create training materials and lead training sessions for staff.
- Strong understanding of clinical workflows, medical terminology, and quality programs.
- Proficiency with eCW reporting modules and SQL or data extraction tools.
- Excellent communication, problem-solving, and organizational skills.
- Certification in eClinicalWorks or other relevant EHR training programs.
Compensation: $60,500 - $70,000
*Applicants must be currently authorized to work in the United States on a full-time basis without the need for employer visa sponsorship.
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