Community Manager (Social Media) (Hybrid)
Location: New York, New YorkJob Type: ContractCompensation Range: $30 - 34 per hourWe are looking for a Community Manager to bring expert knowledge of social platforms (especially Instagram) and a passion for strategic reporting to our team's three brands. This role involves analyzing our current digital landscape, identifying key trends, and proactively developing and presenting innovative content plans. If you're a self-starter and digital innovator looking to accelerate your social/digital experience in a fast-paced corporate setting, we want to hear from you. Responsibilities:Digital Management, Strategy, and Development
Forecast and oversee the owned social strategy (calendars, new launch plans, end of month analytics)
Act as the social content editor for all owned social content prior to the Director of Digital's review.
Develop and execute an owned Influencer and advocacy strategies.
Research, pitch, and lead on brand collaboration efforts and campaigns.
Create and submit content briefs with Director of Digital.
Have a sharp attention to detail, spelling, and editing.
Community Management
Manage the Sprinklr Account for the brand and allocate the cases to the appropriate party.
Ideate and copywrite the Instagram content for Pureology, Mizani, and Technique.
Engage with and source UGC
Become fluent in both Pureology and Mizani's tone of voice.
Have a sharp attention to detail, spelling, and editing.
Support PUR/MIZ/LT Digital through trend report across social platforms (Instagram).
Attend digital meetings and act as the note taker for the team.
Proactively research new creators that fit the Pureology, Mizani, and LT Brand.
Attend brand and Le Care trainings, work sessions and meetings to stay up to date with social strategies and best practices.
Alert critical customer complaints to internal Brand teams and assist with problem solving.
Provide social content and engagement recommendations based on consumer feedback and trends.
Stay up to date on new social media platforms, tools, and best practices.
Follow Brand provided social FAQ documents for launches and key social moments.
Able to compose custom responses that clearly address the issue in a way that is understandable by the consumer.
Qualifications:Bachelor's Degree
3-5 years' social media/digital experience.Roll-up-the-sleeves and work mindset.
Experience in corporate environment.
High level of organization, attention to detail and positive attitude.
Excellent time and project management skills.
Knowledge and experience with major social media platforms required.
Able to work in a fast-paced, dynamic environment, both independently and as part of a cross-functional team.
Must have a sense of urgency with a high degree of flexibility, adaptability, resourcefulness, and responsiveness; willingness to work outside standard hours which includes weekends
Report back to internal team to funnel insights into product / experience / content creation strategy
Interest in beauty, fashion and/or lifestyle brands.
Exceptional writing skills.
Excellent problem-solving ability.
Proficient in Microsoft applications including PowerPoint, Word and Excel.
Proficient in Adobe Premiere Pro, Photoshop, Dash Hudson, and Canva.
JOBID: 112025-117117#LI-CELLA#LI-SJ1#PLEqual Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Cella, a randstad digital company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected] offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Cella by randstad digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days.
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