Data and AI Project Manager

The Office of Data & Innovation is the engine of Heartshare's technology transformation. We are building a modern Azure Data Lakehouse, advancing AI governance through our DAIGI framework (Data, AI & Innovation Governance Initiative), and launching AI pilots that directly improve outcomes for the people we serve. This is a high-impact role for a mission-driven project manager who thrives at the intersection of technology, data, and human services.

The Project Manager will be responsible for end-to-end coordination of initiatives spanning data analytics, performance management, data infrastructure, and AI governance — ensuring projects are delivered on time, within scope, and aligned with our organizational and compliance standards.

Data Infrastructure & Systems Integration

• Manage project plans, timelines, and workstreams for the Azure Data Lakehouse buildout, including EHR, billing, and HRIS data integrations

• Coordinate with IT, vendors, and program stakeholders to ensure data pipelines, system integrations, and platform configurations are delivered on schedule

• Track milestones, surface risks, and escalating blockers across infrastructure workstreams

• Maintain documentation for data architecture decisions, integration specs, and technical onboarding materials

AI & Data Governance (DAIGI)

• Support the operations of DAIGI workgroups (Digital Tools & Optimization, AI-Guided Clinical Documentation, Person-Centered GPT, and others) by coordinating meetings, tracking action items, and managing workgroup documentation

• Manage project tracking for AI vendor assessments, HIPAA compliance reviews, and responsible AI pilots

• Develop and maintain a governance calendar, policy review tracker, and workgroup reporting dashboards

• Coordinate stakeholder communications across executive leadership, compliance, clinical, and programming teams

Data Analytics & Performance Management

• Support the planning and delivery of analytics projects, including cross-program performance dashboards, outcomes reporting, and quality metrics initiatives

• Coordinate with internal teams and external partners (e.g., NYIN, OPWDD, ACS) on standardized reporting frameworks and data submission timelines

• Facilitate sprint planning, retrospectives, and status reporting for analytics and data product deliverables

• Maintain the Data & Innovation project portfolio, ensuring visibility into workload, priorities, and capacity across the team

Stakeholder Engagement & Change Management

• Serve as a key point of contact for cross-functional project teams, keeping stakeholders informed and engaged

• Draft and distribute project updates, executive summaries, and board-level reporting materials

• Support changing management activities for new tools and platforms, including communication planning and training coordination. Contribute to a culture of continuous improvement within the Data & Innovation office

• Bachelor’s degree in project management, Information Systems, Public Administration, Social Work, or a related field

• 3+ years of experience managing complex, cross-functional technology or data projects

• Demonstrated experience with project management methodologies (Agile, Scrum, Waterfall, or hybrid)

• Proficiency with project management tools such as Asana, Jira, Monday.com, or Microsoft Project

• Strong written and verbal communication skills, with the ability to translate technical concepts for non-technical audiences

• Proven ability to manage multiple workstreams simultaneously in a fast-paced environment

• Commitment to the mission of supporting underserved populations

Preferred

• PMP, PMI-ACP, or equivalent project management certification

• Experience working in a nonprofit, healthcare, behavioral health, or human services organization

• Familiarity with HIPAA compliance requirements and data privacy best practices

• Exposure to data platforms (Azure, Databricks, Power BI) or EHR systems (e.g., Therap, Welligent, Netsmart)

• Experience supporting AI governance, responsible AI initiatives, or technology ethics frameworks

• Bilingual skills (Spanish, Haitian Creole, or other languages spoken by Heartshare communities) a plus

Core Competencies

• System Thinking

• Stakeholder Management

• Organized & Detali-Oriented

• Proactive Problem-Solving

• Data Literacy

• Collaborative Leadership

• Equity & Mission Alignment

Benefits

At Heartshare we offer a comprehensive benefit package based on full-time/part-time status. You can expect:

• Rewarding work in a team environment.

• Paid vacation, sick, personal days, and holidays.

• 403(B) retirement plans with employer contribution.

• Health, dental, vision and life insurance.

• Employee Assistance Program (EAP).

• Flexible spending account (Dependent Care, Medical, Parking, and Transit).

• Employee appreciation programs and events.

• Tuition assistance program.

• Professional development opportunities.

• Wellhub discount

• Verizon Wireless discount.

• BJs membership discount.

• Discounts on Broadway tickets, movie tickets, theme parks, sporting events, gift certificates & more.

Heartshare is an Equal Opportunity Employer (EOE). If you need to request accommodation during the recruiting process, please reach out to [email protected].

About Heartshare

Who WE ARE:

For over 150 years, Heartshare has been dedicated to championing and empowering New Yorkers society has too often overlooked and underestimated.