Priority Care Coordinator
Position Summary: The Priority Care Coordinator (PCC) facilitates the coordination of high-quality, patient-centered care for a select group of patients under the guidance and supervision of licensed clinical staff. The PCC works closely with Nurse Case Managers and other interdisciplinary team members to identify, assess, and address patient needs, ensuring continuity of care and positive health outcomes. Essential Position Functions/Responsibilities:
- Conducts daily outreach to patients, physicians, and family members for health screening, assessment, intervention, and follow-up as directed by the Priority Care Nurse Case Manager (PCCM).
- Identifies potential transition-of-care needs and high-risk patient situations in collaboration with the PCCM.
- Conducts initial telephonic assessments for members referred to the PCC program and documents findings in the case management module.
- Participates in patient rounds, case reviews, and meetings with medical leadership as needed.
- Collaborates with PCCM to prioritize and plan interventions for high-risk patients with conditions such as congestive heart failure, diabetes, cancer, asthma, COPD, and other complex diagnoses.
- Interfaces with community agencies, home care providers, and DME vendors to facilitate patient care.
- Acts as a liaison to Provider Relations and participates in provider network presentations as requested.
- Participates in external health and wellness programs coordinated by the organization’s marketing or clinical leadership.
- Provides support for onboarding and training new staff on program processes as assigned.
- Uses independent judgment to manage high-volume workloads, prioritize tasks, and meet deadlines while maintaining quality and patient-centered care.
- Participates in special projects or initiatives as directed by management.
Skills, Knowledge, Abilities
- Excellent verbal and written communication skills.
- Strong organizational, problem-solving, and time management abilities.
- Ability to manage multiple tasks and projects simultaneously.
- Team-oriented with a sense of urgency and accountability.
- Proficient in Microsoft Office applications (especially Excel) and other computer systems.
- Knowledge of case management processes, managed care operations, and patient-centered care coordination.
- Associate’s Degree required; Bachelor’s Degree preferred.
- Clinical or medical experience required.
- Experience with patient and family education, case documentation, and healthcare coordination.
- Knowledge of Priority Care coordination and quality management concepts preferred.
- Prior experience in a clinical or medical setting, ideally within a managed care or case management environment.
- Familiarity with patient assessment, care planning, and care transition processes.
- Experience collaborating with interdisciplinary teams and external health care partners.
Recommended Jobs
Assistant Produce Manager
Position Title: Assistant Produce Manager Department: Produce Supervisor: Produce Manager FLSA: Full-Time, Hourly, 8-10 hour shift, Overtime Restaurant Depot is a wholesale cash-and-carr…
Manager, Planning
Position Overview As Manager, Planning, you are managing the production and application of accurate and insightful consumer, cultural relevant, media and market intelligence to contribute to an …
Sign-on Bonus up to $200K |Family Medicine Physician - Gender Wellness
Job Title Physician – Susquehanna Family Practice and the Gender Wellness Center (QFP/GWC) – Oneonta, NY Overview Bassett Healthcare Network , a progressive, academic health system in …
Special Education Itinerant Teacher (SEIT)
Job Description Job Description ACLD is currently looking for a Special Education Itinerant Teacher (SEIT) The Children’s Services of ACLD provides a continuum of services to children from ages…
Physical Therapy Assistant
&##128680; IMMEDIATE OPENING – Travel PTA &##128680; Skilled Nursing Facility | San Rafael, CA 💼 13-Week Contract ⏰ 36–38 Hours per Week 💰 $45–$53/hr 📅 Start ASAP We’re actively hirin…
Accounting - Sr. Accountant
Goodwill Greater New York and Northern New Jersey (GWNYNJ) believes that the power of work and sustainable fashion is how we unlock the good in our communities. For over 100 years, we have helped peo…
Analytics Software Engineer (Core Platform Developer) - AGS 0527 SS#
Job Title: Analytics Software Engineer (Core Platform Developer) Location: Multiple locations across United States Employment Type: Full-Time Note: We are looking for candidates who …
Physician Assistant
**Job Summary:** The Physician Assistant provides primary healthcare to a select group of patients within their area of training/expertise, focusing on wellness promotion, illness prevention, and man…
Cloud Data Engineering Solution Leader
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues a…
Tory Burch Sr. Account Executive, Wholesale Sales
We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory's design philosophy is defined by effortless silhouettes, innovative material…