Technology analyst application development

NY HELP No

Agency Information Technology Services, Office of

Title Technology Analyst 1 (Rapid Application Development) - SP03NYC

Occupational Category I.T. Engineering, Sciences

Salary Grade 23

Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF)

Salary Range From $86681 to $109650 Annually

Employment Type Full-Time

Appointment Type Temporary

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County New York

Street Address NYC or Swan Street Building, Core 4

City NYC

State NY

Zip Code 10004

Duties Description The New York State Office of Information Technology Services (ITS) provides operational support 24 hours a day, 7 days a week, 365 days of the year, supporting more than 4,900 applications for 53 New York State Agencies.Under the direction of the Technology Analyst 2 (Rapid Application Development), the Technology Analyst 1 (Rapid Application Development) will be responsible for designing and overseeing the implementation of secure and efficient enterprise applications, with minimal traditional coding needed, to meet client agency business needs. The position will research and analyze internal business processes to optimize and automate them. It will collaborate with business stakeholders and end users to gather and document software requirements and work closely with developers to design, test, and implement new software features and updates.Duties include, but are not limited to, the following:- Gather and analyze client agency business requirements from stakeholders.- Develop applications using low-code platforms such as form builders, pre-built templates, and a drag-and-drop visual interface.- Design and optimize process workflows for business process automation.- Create and maintain database connections and external system integrations.- Test and debug applications to ensure proper functionality and performance.- Provide technical support and troubleshooting for low-code applications.- Conduct code reviews and enforce adherence to best practices and coding standards.- Document technical specifications, user guides, and training materials.- Implement changes and enhancements based on user feedback and business needs.- Monitor application performance and optimize for speed and scalability.- Ensure compliance with data protection and security policies in coordination with IT and information security professionals.- Participate in security risk reviews and remediation activities including producing written reports.- Train and support end-users in utilizing low-code applications.- Stay updated with new features and updates of low-code platforms.- Perform regular maintenance and updates on applications.- Collaborate with other developers and departments to integrate low-code solutions with existing IT infrastructure.

Minimum Qualifications Five (5) years of information technology experience, one (1) year of which must be within the discipline of rapid application development.SUBSTITUTIONS:- Associate's degree with 15 semester credit hours in computer science or a related field substitutes for one year of general information technology experience. - Candidates in a bachelor's degree program with at least 15 semester credit hours in computer science or a related field can substitute for one year of general information technology experience. - Bachelor's degree in any field including or supplemented by fifteen (15) semester credit hours in computer science or a related field substitutes for three years substitutes for three (3) years of general information technology experience. - Bachelor's degree in any field substitutes for two (2) years of general information technology experience. - Master's degree or higher in computer science or related field substitutes for one year of general information technology experience. Preferred qualifications:- Ability to diagnose application issues and decide what can be done with low code instead of traditional coding.- Intuitive understanding of turning ideas into working applications using a drag-and-drop visual environment.- Familiarity with pre-built templates, drag-and-drop visual interface, and entity builder.- Basic knowledge of SQL, HTML, CSS, JavaScript, and general Web 2.0 techniques.- Proven experience as a Software Analyst or similar role in software development, familiar with Agile or Scrum methodologies.- Strong analytical, problem-solving, and troubleshooting abilities with attention to detail.- Proven experience with low-code platforms such as OutSystems, Mendix, or Microsoft Power Apps.- Strong understanding of software development life cycle (SDLC).- Proficiency in designing and optimizing business process workflows.- Experience with database management and integrations with external systems.- Proficient in debugging and testing to ensure application quality.- Knowledge of best practices and coding standards in software development.- Excellent documentation skills, including technical specifications and user guides.- Ability to work collaboratively in a team environment.- Familiarity with Agile methodologies.- Excellent communication skills for gathering requirements and training end-users.- Understanding of data protection and security policies.- Ability to adapt to new features and updates on low-code platforms.- Experience with performance monitoring and optimization of applications.- Ability to manage regular maintenance and updates to applications.- Strong coordination skills to work with IT and security professionals, as well as other developers and departments.Please note:- Appointment to this position and continued employment with the agency is contingent upon obtaining and/or maintaining New York State residency within six months of hiring.- Appointment to this position is not final until all agency approvals have been granted.

Additional Comments ITS will not offer permanent employment to any candidate unless the candidate provides documentation that they are authorized to accept work in the United States on a permanent basis. It is the policy of ITS not to hire F1 or H1 visa holders for permanent employment or to sponsor non-immigrant aliens for temporary work authorization visas or for permanent residence.Some positions may require fingerprinting.Some positions may require up to 25% travel and/or lifting up to 50 lbs. Some positions are pending Civil Service approval. Details of position(s) will be described further if you are selected for an interview.If eligible, positions located in New York City will receive an additional $3,400 downstate adjustment location pay with regular annual salary. Positions located in the Mid-Hudson will receive an additional $1,650 adjustment location pay.to permanent non-competitive and the official probationary period will begin.Benefits of Working for NYS Generous benefits package, worth 65% of salary, including:Holiday & Paid Time Off- Thirteen (13) paid holidays annually- Up to Thirteen (13) days of paid vacation leave annually- Up to Five (5) days of paid personal leave annually- Up to Thirteen (13) days of paid sick leave annually for PEF.- Up to three (3) days of professional leave annually to participate in professional developmentHealth Care Benefits- Eligible employees and dependents can pick from a variety of affordable health insurance programs- Family dental and vision benefits at no additional costAdditional Benefits- New York State Employees' Retirement System (ERS) Membership- NYS Deferred Compensation- Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds- Public Service Loan Forgiveness (PSLF)- And many more.The Office of Information Technology Services is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage all individuals with disabilities to apply.

Some positions may require additional credentials or a background check to verify your identity.

Name ITS Human Resources

Telephone 518-473-0398

Fax 518-402-4924

Email Address [email protected]

Address

Street Empire State Plaza

Swan Street Building, Core 4, Floor 1

City Albany

State NY

Zip Code 12220

Notes on Applying To apply for this position, please submit a cover letter and resume clearly indicating how you qualify. Ensure that you include the vacancy ID in the subject of your email for prompt routing. Your Social Security number may be required to confirm eligibility.