Change Manager - Business Analyst

Job Description

Insight global is searching for a Change manager - Business Analyst local to NYC. The Change Manager will be a key member of the Technology Delivery team within Technology & Operations, guiding users and stakeholders through a complex operational transformation initiative. The ideal candidate for this role is an experienced Change Manager with a Media Operations and/or technology systems background, who has a remarkable ability to bring people together to accomplish great things. The Change Manager will be a fast learner, strong collaborator with impeccable communication skills, is self-organized and will be the key resource responsible for maximizing acceptance and minimizing disruption through a stakeholder engagement. Prior experience with Change Management in a transformative environment is crucial, along with the ability to manage, communicate, and support change in a thorough and meaningful way. To be successful the role requires the ability to work across a diverse range of internal departments, such as content/media delivery, sales, HR, programming, digital products, and IT, which span time zones and regions.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

Skills and Requirements

• 3 + years' experience in change management and business analyst experience within the Streaming, Media or Broadcast industries strongly preferred.

• Prior experience with ADKAR model for change management framework

• Experience producing detailed documentation and process diagrams using Jira and Confluence

• Experienced in process mapping and requirements gathering and documentation.

• Proficient in all Microsoft Office 365 suite of products, including SharePoint, Teams, Visio and Project.

• Ability to focus on the people & process impact they have - measure that impact and work with them effectively

• Comfortable implementing both Agile/Scrum and Waterfall project management methodologies.

• Detail-oriented and ability to capture and communicate information in visual, easily digestible ways.

• Ability to easily initiate and cultivate business relationships across multiple stake holders