IT Assistant

About Manhattan Childrens Center

Manhattan Children’s Center is a world-class educational and therapeutic facility for students with Autism Spectrum Disorders. Students ages 5 - 21 years and their families are supported through a transdisciplinary model. We are distinguished through our commitment to realizing each child’s potential as an individual, as a family member, and as a valued, functional member of the community.

Due to the complex and challenging nature of ASD, our education and training model incorporates a one-to-one instructional approach facilitated by: ABA, Speech and Language Therapy, Occupational Therapy, Social Skills Through Peer Instruction, and Family Training.

MCC is a partner in research and services with The Manhattan Behavioral Center, a growing clinical resource for families and people with autism and related disabilities.

Join Our Team

Manhattan Children’s Center (MCC) is seeking a positive, dynamic

IT Assistant who is interested in joining a therapeutic team where the goal is to offer every child the opportunity to thrive.

Why Choose Us?

• At MCC we emphasize staff training and mentoring that is facilitated through close supervision and consistent professional training and development with 5 days per year of guest speakers, workshops, and open forums
• MCC has created a workplace that is inclusive and diverse - where authenticity is celebrated, and everyone can pursue their related interests.
• We have an open-door policy which reflects our commitment to transparent and flexible communication between managers and team members.
• Data informs decisions, and we are constantly learning, creating, and evolving to meet the needs of the children
• We are humble and have the mindset of being better today than we were yesterday
• Generous benefits that include:
• Paid company closures during the last week of December, President’s Day week (February), Spring Break (April), 1st week of July, and the last two weeks of August
• Affordable health insurance plans to support employee well-being
• Public Service Loan Forgiveness (PSLF) eligible employer
• Employer retirement plan
• Life insurance, short- & long-term disability
• MCC Supports employee growth. As part of our team, you'll have access to educational opportunities at Capella University, plus scholarships and offers to help you save on tuition

If our company culture matches your values, come join the team at Manhattan Children’s Center!

Job Details

Job Type

Full-Time IT Assistant

Job Hours

Mon through Thurs 8:15am-4:15pm; Fri 8:15am-3:00pm

Job Location

Manhattan, NY

Job Compensation

$27-$32 Per Hr based on education, experience, and certifications

Your Impact Here at MCC

• Provide technical support to end-users for hardware, software, and events set up.
• Assist in the installation, configuration, and maintenance of computer systems and devices.
• Assist in the setup and configuration of new computers and devices for staff.
• Maintain inventory of IT equipment and assist in procurement of new technology as needed.
• Monitor and maintain computer systems, ensuring optimal performance and security.
• Provide training and assistance to users on software applications and best practices.
• Stay up to date with industry trends and emerging technologies to recommend improvements.
• Respond to IT support requests via email, phone, or ticketing system, and resolve issues
• Perform other duties as assigned by the supervisor to support the needs of the team and organization.

Requirements

• Associate's degree in Information Technology, Computer Science, or related field preferred.
• Experience in a technical support role is a plus.
• Strong understanding of computer systems, mobile devices, and other tech products.
• Proficiency in Windows and Mac OS operating systems is a plus.
• Familiarity with network administration and basic troubleshooting techniques.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong problem-solving skills and attention to detail.
• This position may require occasional evening or weekend work to address urgent technical issues.

Manhattan Children’s Center is proud to be an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Manhattan Children’s Center strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, religion, color, national origin, ancestry, disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, age, sexual orientation, military or veteran status, citizenship, or any other protected classification under applicable federal, state, or local laws. In addition, Manhattan Children’s Center complies with the relevant country laws governing employment nondiscrimination in all our international offices. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.