Executive Director, Business Incentives and Energy Cost Savings Programs

Executive Director, Business Incentives and Energy Cost Savings Programs

• DEPARTMENT OF BUSINESS SERV.

Posted On: 01/07/2026

• Full-Time

Location

MANHATTAN

• Exam May Be Required

Department

Business Incentives

Salary Range:

$94,050.00 – $108,000.00

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Job Description

AGENCY DESCRIPTION


The Department of Small Business Services (SBS) helps unlock economic potential and create economic security for all New Yorkers by connecting New Yorkers to good jobs, creating stronger businesses, and building a fairer economy in neighborhoods across the five boroughs.


Division Description
The Business Services Division is dedicated to helping NYC small businesses start, operate, and thrive in New York City, while also leading systemic changes to improve the regulatory environment for businesses.


Business Incentives Unit: The Business Incentives Unit is part of the agency’s Division of Business Services (DBS). The Unit serves to promote, identify and assist businesses, access and apply for federal, state and municipal incentives to encourage business retention, relocation and expansion within neighborhoods of NYC.


JOB DESCRIPTION


The Executive Director oversees the daily operations and staff dedicated to ensuring incentive programs based at SBS – including but not limited to Energy Cost Savings Program (ECSP), Lower Manhattan Energy Program (LMEP), and Grant Programs. The Executive Director ensures the timely program services including, but not limited to the review of applications, support documents and related staff assignments across all incentive programs. This position reports to the Assistant Commissioner of Business Incentives. Specific responsibilities include:

• Oversee the day-to-day operations of staff working on incentive programs, including intake, application process, and ensuring the submission of on-going compliance documents
• Sets, tracks and reports on goals and KPIs for the team to ensure performance measures are properly and accurately recorded and met; problem solves to overcome any challenges to attaining goals.
• Monitors the progress the applications and implementation of the benefits recipients
• Verifies that formal benefit conferral documents, once executed, have been transmitted to client and appropriate utility company
• Leads biweekly meetings with Utility Customer Account teams resolving any case disputes and benefit reconciliation
• Provides technical assistance to ECSP recipients and other City agencies on incentives, including Utility reporting requirements, and schedule adjustments
• Reviews mandatory reporting to ensure continued compliance with the program requirements.
• Conducts and assists in developing, implementing annual/multi-year strategic plan
• Identifies opportunities to implement new processes to improve the experiences of businesses and improvements in staff performance and workflow
• Identifies professional development opportunities that are aligned with the overall strategy and builds the staff capacity
• SBS liaison for ECSP and LMEP with regulated utilities (e.g. Con Ed, National Grid, PSE&G Long Island), as well with CBO partners and other government agencies (e.g. DOF, EDC) in addition to providing guidance and information on SBS incentives
• Monitors compliance of utility companies with ECSP rules to deliver ECSP utility credit
• Manages special projects as assigned by senior management

To Apply:


All Applicants: Apply through NYC Careers at search for Job ID: # 764817


Current SBS Employees: Please email your resume and cover letter including the following subject line: Executive Director, Business Incentives and Energy Cost Savings Programs and send to [email protected]


Note: We appreciate the interest and thank all applicants who apply, but only those candidates under consideration will be contacted.


If you do not have access to email, mail your cover letter & resume to:
NYC Department of Small Business Services
Human Resources Unit
1 Liberty Plaza, 11th Floor
New York, New York 10006


Additional Information
This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work Pilot Program agreed to between the City and DC37. However, the nature of the role requires a strong in-person presence, and responsibilities may include travel around the 5 boroughs of NYC and on-site engagements as needed.


ADMINISTRATIVE STAFF ANALYST - 10026

Minimum Qualifications

1. A master's degree from an accredited college in economics, finance, accounting, business or public administration, public health, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a Juris Doctor degree from an accredited law school, and two years of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; or in management or methods analysis, operations research, organizational research or program evaluation; or in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management. Eighteen (18) months of this experience must have been in an executive, managerial, administrative, or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above.


2. A baccalaureate degree from an accredited college and four years of satisfactory full-time professional experience in the areas described in “1” above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in “1” above.


3. An associate degree or completion of 60 semester credits from an accredited college and six years of satisfactory full-time professional experience as described in “1” above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in “1” above.


4. A four-year high school diploma or its educational equivalent approved by a State’s department of education or a recognized accrediting organization and eight years of satisfactory full-time professional experience as described in “1” above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in “1” above.


5. A combination of education and/or experience equivalent to “1”, “2”, “3”, or “4” above. College education may be substituted for professional experience at the rate of 30 semester credits from an accredited college for one year of experience. However, all candidates must have a high school diploma and at least two years of experience as described in “1” above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in “1” above.

Preferred Skills

- A minimum of 5 years of experience preferably in business services and/ or economic development, and history managing multiple programs as part of a client service portfolio, - Experience in managing staff responsible for business service delivery and implementing operational programs - Familiarity with the range of existing business incentives available to NYC businesses, along with a solid understanding of the commercial and industrial landscape across the five boroughs - Proficient in developing, managing and delivering federal, state, and municipal business incentives which can include but limited to tax credits and rebates, and utility and energy programs to support commercial and industrial business retention, relocation, and expansion - Experience in relationship building with external stakeholders including other City agencies, community-based organizations and utility delivery staff and management. - Experienced in developing new programs to assist businesses, particularly in the areas of business taxation and grants - A proven track record of working with industrial and commercial businesses in a metropolitan setting - Professional communication and writing skills - Proficiency in Microsoft Word, PowerPoint, and Excel - Project management skills - Public speaking and leading workshops and information forums - Experience supervising staff and building a strong team dynamic

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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Job ID

764817

Posted until

02/05/2026

Title code

10026

Civil service title

ADMINISTRATIVE STAFF ANALYST

Title classification

Competitive-1

Business title

Executive Director, Business Incentives And Energy Cost Savings Programs

• Experience Level:

  Manager

Job level

M4

Number of positions

1

Work location

1 Liberty Plaza NYC

• Category:

  Constituent Services & Community Programs

Executive Director, Business Incentives and Energy Cost Savings Programs