Fraud Specialist

Job Title: Fraud Specialist

Location: Rochester, NY

Employment Type: Temp (12 Months)

Industry: Business Process Outsourcing

Compensation: $21.00-$22.00/Hour

Schedule: 40 Hours/Week 1 st Shift

About the Opportunity:

• To protect the client and its clients from losses resulting from fraud and other elements of financial crime.
• Investigate, remediate, and respond to fraud activity reported by clients and internal business partners.
• This includes combating external threats, minimizing internal impact, educating clients on best practices, and working with financial institutions to freeze bank accounts and return illicit funds, thereby reducing losses.

Why You'll Love Working Here:

• Supportive, team-driven culture that values collaboration, transparency, and accountability.
• Opportunity to grow your career with a global workforce solutions leader serving multiple industries.
• People-first environment that encourages employees to bring their authentic selves to work.
• Strong focus on partnership, innovation, and delivering meaningful results for clients and candidates.

Why This Opportunity is Exciting:

This role offers the chance to join a company that prioritises both people and performance-where your contributions directly impact client success while giving you room to grow and develop professionally.

About Acara Solutions

Acara is a premier recruiting and workforce solutions provider-we help companies compete for talent. With a legacy of experience in various industries worldwide, we partner with clients, listen to their needs, and customize visionary talent solutions that drive desired business outcomes. We leverage decades of experience to deliver contingent staffing, direct placement, executive search, and workforce services worldwide.

Sound like a good fit?

TODAY

What You'll Do:

• Review high-risk clients and transactions identified through fraud defense programs to ensure repeat offenders are properly identified and vetted, and high-risk transactions are prevented.
• Receive inbound fraud concerns and escalations reported through clients and internal partners via phone queue and static email channels.
• Ensure escalations are properly and timely investigated and resolved to reduce losses and exposure.
• Excellent partnership and communication skills required as client-facing unit.
• Contact and coordinate with financial institutions to freeze bank accounts and retrieve illicit funds once a fraudulent transaction has been processed.
• Submit letters of Indemnification and follow through with investigation results with banks and clients.
• Analyze and track reported cases of check fraud, including counterfeit checks and forged endorsements.
• Work with field partners to provide guidance and protocol to resolve matters while tracking incident statistics for monthly trend reporting.
• Assist internal partners and clients in situations that involve the exposure of personally identifiable information through mail or data crossover.
• Ensure proper policies and procedures are followed in accordance with laws and regulations, and provide resolutions such as investigation results and credit monitoring offerings.
• Evaluate and mitigate risk with clients who fail authentication screening at onboarding.
• Ensure the legitimacy and creditworthiness of clients through research tools and resources, and take remedial action if necessary to reduce exposure.
• Enter and track fraud cases into a central repository for trending, reporting, information sharing, and feeds into fraud defense programs.
• Fraud Investigators may also use information for potential criminal action.
• Other job responsibilities pertinent to the position.

Job Requirements

What You'll Bring:

• Associate Degree in Criminal Justice or Economic Crime Investigation or Finance or Business
• 1+ year of experience in fraud, investigations, banking, compliance, business, finance.

What Sets You Apart:

• AML
• Cyber Security
• Fraud Investigation
• Fraud Prevention
• KYC
• Microsoft Programs
• Osint

Additional Information:

• Upon offer of employment, the individual will be subject to a background check.

After you , you may receive a call or message from our AI Talent Scout about this role or other opportunities that match your skills and preferences. AI agent role is to help speed up your hiring process by answering questions, confirming basic information, and identifying whether there's a mutual fit.

The call or chat may be recorded so that our recruiting team can review it - they make all final hiring decisions, while AI agent simply helps move you forward faster. The best part? They are available 24/7, so you can connect whenever it's convenient for you.

Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are an Equal Opportunity Employer. Race/Color/Gender/Religion/National Origin/Disability/Veteran.

Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.