Client Care Coordinator / Virtual Assistant

Remote

Position: Client Care Coordinator / Virtual Assistant

Job Overview:

We are seeking a highly organized and motivated individual to join our team as a Client Care Coordinator / Virtual Assistant. In this role, you will be responsible for providing exceptional support to our clients and assisting with various administrative tasks. This is a full-time, remote position that offers a dynamic and fast-paced work environment.

Key Responsibilities:

- Serve as the main point of contact for clients, providing prompt and professional communication via email, phone, and video conferencing

- Manage client accounts and maintain accurate records of all interactions and transactions

- Assist with scheduling appointments and coordinating meetings for clients and team members

- Prepare and distribute client reports and other relevant documents

- Conduct research and gather information as needed to support client needs

- Handle client inquiries and resolve any issues or concerns in a timely manner

- Collaborate with team members to ensure a seamless and positive client experience

- Assist with general administrative tasks, such as data entry, filing, and organizing documents

- Continuously seek opportunities to improve processes and enhance the client experience

Qualifications:

• High school diploma or equivalent ( associate degree or ongoing studies a plus )

- 2+ years of experience in a customer service or administrative role

- Excellent communication and interpersonal skills

- Strong organizational and time-management abilities

- Proficient in Microsoft Office and other relevant software

- Ability to work independently and as part of a team

- Knowledge of the sports industry is a plus, but not required

Why Work for Us:

- Competitive salary and benefits package

- Opportunities for growth and advancement within the company

- Flexible work schedule and remote work options

- Collaborative and supportive team environment

- Make a difference in the lives of athletes and sports organizations

If you are passionate about sports and have a strong customer service mindset, we would love to hear from you. Apply now to join our dynamic team at Evolution Sports Group as a Client Care Coordinator / Virtual Assistant.