Account Relations Representative III

Job Description

Job Description

Account Relations Representative III

US-NY-Melville

Job ID: 33644
Type: Full-Time
# of Openings: 1
Category: Administrative/Clerical
CUSA Melville Headquarters

About the Role

Canon USA in Melville, NY is seeking an Account Relations Representative III (Representative, Acct Rels III). The individual will be responsible for overseeing and tracking the financial aspects related to promotional activities, such as discounts, advertising costs, or incentives, for a group of accounts. In this role, attention to detail, strong financial acumen, and effective cross-team communication are crucial for managing and resolving any financial discrepancies related to promotions and funding. The ability to handle complex accounts and financial reconciliations is key at this level.

This position is full time and offers a hybrid work schedule requiring you to be in the office Monday through Wednesday and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs.

Your Impact

• Responsible for executing client-driven initiatives and ensuring operational excellence to maximize client satisfaction and growth within the BPG and Client Services divisions
• Position handles several aspects of dealer-account operations including, but not limited to, the areas of Marketing Program Coordination, System Support, Contract Coordination, managing sales funds, validating claims, issuing credits and Business Process Improvement and Problem Solving
• All assigned areas are performed in compliance with departmental processes and strict SOX policies
• Essential Function percentages may vary based on specific channel and area of specialization
• Represents the organization to customers by providing information, responding to inquiries or troubleshooting product problems
• Account promotion fund creation

• Vendor portal agreements

• Sales Fund Management

• Validate claims

• Agreement review

• Issue credits

• Reporting

• Coordinate with Third party vendors

• Chargeback Management

• SOP creation

• Post Audit resolution

About You: The Skills & Expertise You Bring

• Bachelor's degree in a relevant field (Finance or Accounting) or equivalent experience required, plus 0 to 2 years of related experience
• Requires strong excel skills - proficiency in Pivot Tables, formulas and VLOOKUP's
• Experience with Google Sheets is a plus
• Must be analytical and extremely detailed with excellent follow up and problem solving skills
• Keen sense of initiative and positive attitude
• Ability to multi-task and adapt to change with attention to detail
• Excellent time management skills
• Excellent organization, communication and interpersonal skills
• Ability to work with all levels of employees and managers

We are providing the anticipated salary range for this role: $21.91 - $32.80 hourly

Company Overview

About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at

Who We Are

Where Talent Fosters Innovation.

Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.

What We Offer

Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.

And Even More Perks!

-Employee referral bonus
-Employee discounts
-Dress for Your Day attire program (casual is welcome, based on your job function)
-Volunteer opportunities to give back to our local community
-Swag! A Canon welcome kit and official merch you cant get anywhere else

Based on weekly patent counts issued by United States Patent and Trademark Office.
All referenced product names, and other marks, are trademarks of their respective owners.

Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at -us/life-at-canon/benefits-and-compensation

We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.

You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If you are not reviewing this job posting on our Careers site -us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at -us/life-at-canon.

#CUSA

Posting Tags

#PM19 #LI-AV1 #LI-HYBRID

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