Catering Operations Manager - Temporary Position

Job Description

Job Description

Position Title: Catering Operations Manager - Temporary Position

Pay Grade: 13

Salary: $70,000/Yr. - $75,000/Yr.

Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards - Best Places to Work, This is R/A !

This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email [email protected].

Job Summary

The Catering Operations Manager holds duties related to successful execution and coordination for on and off-premise company events. The position entails a need for excellent attention to detail and communication skills; ability to multitask on a variety of projects simultaneously, accurate distribution of pertinent information both internally to all departments as well as to clients and related vendors. You will be expected to have excellent client skills in presentation and marketing ability.

Key Responsibilities:

• Consults clients as to scope, expectations, setting, menu, and collateral entertainment to have a successful and appropriate event within the client’s budget
• Plans menus in consultation with the clients and chefs
• Negotiates individual vendor contracts
• Delegates to, and ensures that, the Event Manager coordinates and executes the event within the parameters established by the Catering Event Manager
• Recruits, interviews, selects, and trains permanent and casual staff
• Organizes, leads, and motivates the catering team
• Plans staff and event schedules
• Maintains and develops accurate financial and administrative records
• Serves as liaison and coordinator between Sales Catering Managers, Supervising Chefs, Staffing, Captains, Suppliers, Vendors, Rental Companies and Clients as needed to plan events
• Assesses contract requirements and ensures satisfaction with the services delivered
• Performs final review and assessment of catering events to determine if they meet performance and quality standards
• Resolves customer concerns and ensures timely customer payment

Preferred Qualifications:

• Operationally savvy industry professional with demonstrated leadership in managing people, events, and the overall guest experience
• Strong organization, time management, and team motivation skills are essential for success in this role
• Ability to work independently with little direct supervision
• Ability to communicate effectively (verbal and written) with clients, senior management, and support staff
• Ability to respond effectively to continuously changing demands
• Demonstrated experience in budgeting, P&L, labor and sales forecasting and reporting
• Effective use of discretion to problem solve in a fast-paced environment
• Excellent negotiating skills
• Ability to establish credibility with senior culinary professionals
• Human Resource experience including hiring, training, mentoring and development
• 3-5 years’ experience in a hospitality management environment (preferably in an off-premise catering environment)
• The ability to manage in an environment with focus on client service, entrepreneurship and building and growing a strong business

Apply to Restaurant Associates today!

Restaurant Associates is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Certain positions may require Florida Level 2 background screening. Details:

Associates at Restaurant Associates are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

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Applications are accepted on an ongoing basis.

Restaurant Associates maintains a drug-free workplace.