Affordability Senior Specialist Customer Operations Regulatory & Compliance

Required Education/Experience

• High School Diploma/GED 5 years of relevant work experience. or

• Associate's Degree 4 years relevant work experience. or

• Bachelor's Degree 3 years relevant work experience.

Preferred Education/Experience

• Master's Degree 2 years relevant work experience.

Relevant Work Experience

• Experience in project management with skill in leadership and analytical experience, required.

• Must demonstrate strong organizational skills and experience tracking multiple workstreams simultaneously, required.

• Must have experience in milestone tracking and report writing, required.

• Must possess strong writing skills, required.

• Must have the ability to interact and partner with various levels of management and internal/external organizations, required.

• Must have experience working independently and making sound business decisions, required.

• Must demonstrate excellent oral communication skills and strong leadership skills, required.

• Proficient in Word, Excel, Power BI, and PowerPoint, required.

• Must be able to work independently, take full responsibility for tasks, adapt to unforeseen circumstances, handle multiple assignments and changing priorities, required.

• Demonstrated knowledge of the Companys Customer Care and Billing System, preferred.

Licenses and Certifications

• Driver's License Required

Physical Demands

• Sit or stand to use a keyboard, mouse, and computer for the duration of the workday

Additional Physical Demands

• The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.

• Must be able and willing to travel within Company service territory, as required.

• Must be able to participate in the Company's emergency management processes and storm plans as required.

EEO Statement:

Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) are equal opportunity employers. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of the individual's actual or perceived disability, protected veteran status, race, color, creed, religion, sex, age, national origin, gender, gender identity, gender expression, genetic information, marital status, sexual orientation, citizenship, domestic violence victim status, or any other actual or perceived status protected by law.

Technical Difficulty Statement:

For technical issues, please contact us at [email protected]