Retail Sales Lead

The Opportunity:

In the role of Retail Sales Lead you will be responsible for managing, selling, and growing a portfolio of Caraway’s existing accounts and programs, as well as identifying, selling, and growing select new partner, channel, and business development opportunities. You will report into Caraway’s Chief Strategy Officer, and participate in the overall retail, wholesale, and business development strategies.

Who You Are:

The ideal candidate will have a strong strategic account management, sales, and business development background. Excellent organizational skills, and the ability to thrive in a dynamic, fast-paced environment. You are highly knowledgeable about the home goods or lifestyle retail industry and come with established relationships within the Retail space. This person is engaging, genuine, articulate, and professional, and is excited to represent Caraway Home. You are highly proactive, responsive, and collaborative and excel at fostering new and existing partnerships. You’re eager to be hands on, yet strategic in your approach. You’re a great negotiator, have a strong bias to action and execution, and are an entrepreneurial spirit at heart.

Responsibilities:

Retail Partner Management:

• Act as the primary sales & account management lead a portfolio of Caraway’s existing retail accounts, ensuring extremely strong partnership to these accounts, support, and drive strong growth.
• Proactively manage and build relationships with all retail partners, handling day-to-day communication, support, training, sales, marketing, and all account needs.
• Partner with the Chief Strategy Officer on all accounts, as well as, retail and business development support, execution, and strategy.

Sales Strategy & Execution:

• Partner with existing and new accounts to creatively develop and execute growth plans for each.
• Participate in Caraway’s overall Retail, Omni Channel, and Business Development strategic planning and execution.
• Be entrepreneurial in the support, business development, and growth planning and execution of your owned accounts. Work with the account both at HQ and infield level to learn, support, and scale our business.
• Analyze sales performance metrics and provide insights and recommendations to refine strategies, merchandising, marketing, and enhance sales effectiveness for these accounts as well as Caraway’s internal teams.
• Collaborate with the Caraway team to develop and implement a comprehensive merchandising strategy for retail, ensuring alignment with brand goals and customer needs.

Business Development & Channel Expansion:

• Support the Chief Strategy Officer in identifying and pursuing new retail channel opportunities, partners, sales channels, etc, and contributing to business development initiatives.
• Assist in developing channel-specific sales plans and promotional strategies to expand Caraway’s retail and omni channel footprint.
• Prepare and execute business proposals, sales presentations, and other collateral needed for new and existing retail and business development partnerships.

Sales Support & Administration:

• Prepare presentation materials, sales reports, and other documents required for effective selling and relationship management, as well as internal reporting.
• Optimize and streamline sales processes. Drive strong execution of new account and program set up, and ongoing management on all retail, wholesale, and business development programs. Ensure all retail-related information is current, organized, and accessible to the sales team and relevant stakeholders.
• Leverage data analytics to drive insights and actionable strategies, optimizing product assortment and enhancing overall performance.

Knowledge, skills, and abilities:

• 6+ years of experience in sales or account management, ideally within the retail or consumer goods industry.
• Proven experience with managing retail partner accounts, with a strong understanding of the home goods or lifestyle products market.
• Excellent presentation skills with an eye for detail and the ability to tailor content to various retail audiences.
• Strong organizational skills and ability to prioritize multiple tasks effectively.
• Data-driven and analytical mindset, with a solid understanding of retail sales metrics.
• Ability to work collaboratively with senior leadership and across departments.
• Entrepreneurial spirit with a proactive approach to identifying and solving business challenges.

The anticipated base salary range for this role ​is $140,000 - $165,000 - Final compensation will depend on a variety of factors determining the base pay at offer, including but not limited to: skills, qualifications, experience. This range provides the opportunity to progress as you grow and develop within a role.

Please note that the duties and responsibilities outlined in this job description are intended to describe the general nature and level of work performed by employees assigned to this position. It is not an exhaustive list of all responsibilities, duties, and skills required for the role. Additional tasks and responsibilities may be assigned as needed to meet business needs.

Who are we:

Caraway is a home goods brand on a mission to craft well-designed, non-toxic home goods that thoughtfully raises the standards of what you cook with. We’re passionate about creating elevated products, free of toxic chemicals, that are better for you, your family, and the planet. We prioritize a holistic approach to the creation of Caraway products. We partner with ethical manufacturers where their employees are safe, paid fairly, given benefits, and work regulated hours. Our eco-friendly manufacturing process releases less CO2 into the environment than traditional non-stick coatings and we engage in sustainable packaging practices, free of single-use plastics and ship in packaging made from recycled materials. We pride ourselves on continuously striving to do and be better - for you and the planet - in every step of the process.

Since launching in November 2019, we’ve become one of the fastest growing digitally-native brands of the last decade and are now sold in retailers including Target, Bloomingdale’s, Crate & Barrel, The Container Store, Costco, Zola, and many more.

We’ve amassed over 85,000+ five-star reviews from happy customers and hundreds of press hits from the likes of Vogue, Domino, Good Housekeeping, Food & Wine, Architectural Digest, PureWow, Fortune, and CNN.

Caraway is a fully-remote company filled with motivated and hardworking innovators and doers. We’re continually developing programs to support our distributed team to ensure a successful remote experience. If you’re looking to join a brand that folks love, read on and apply!

Caraway Life:
Caraway is an exciting, fully remote digitally native company that is bringing kitchenware and home goods into the modern era, leading from a non-toxic and sustainable foundation.

Team: You will be joining a passionate and collaborative fully-remote team that prides itself on high-quality work, supporting one another, sharing our successes, and building a brand we truly love, together.

Culture: At Caraway, we value continuous learning and career growth. We strive to continually optimize our processes, ensuring that we’re thoughtful in everything we do, both internally and externally. We listen to our employees, celebrate our wins, and constantly look for ways to be better for our team, and the world.

Workplace: Being a fully-remote company, we have no headquarters and are truly distributed across the country. Our leadership team sits on both the East and West Coast and we have folks in a variety of states. We offer a monthly stipend towards co-working space should folks need to switch up their working environment every now and then.

Benefits: We value you and your family. With this in mind, full-time eligible employees are provided:

• Equity: We believe in our product and that the sky's the limit for where our business is going. You are an asset to Caraway’s success and we think you should be rewarded for it.
• 401k: A 3% company match to help you plan for for your future
• Benefits: Comprehensive medical, dental + vision coverage options with generous employer contributions + access to FSA/HSA/Dependent Care FSA’s
• Parental Leave: Up to 12 weeks of fully paid parental leave, depending on tenure, and access to additional fertility care services via KindBody
• A Setup that works for you:: From MacBook to PC, we’ve got you covered. Let us know what you prefer and we’ll get your at-home set up stocked!
• Elevate your Workspace: Annual reimbursements for you to elevate your workspace , from standing desks to desktop succulents, you got it!
• Fully Remote: Need to pick up the kids? No problem. Have a doctor’s appointment? Enjoy! Flexibility when you need it most.
• Coworking Reimbursement: Need a break from the home setting? Monthly reimbursements for you to get out of the house and work from anywhere. From day passes, to monthly memberships, the world is your oyster, we mean office.
• Events + Swag: Connection is top of mind (Yes, even in our completely remote environment). We have monthly virtual events, company wide offsites, and many opportunities for new Caraway swag!
• Leveling Up with Caraway: In addition to exciting opportunities and exposure in your day-to-day work, we offer annual reimbursements to all full-time employees to support their professional development aspirations!
• #AwayFromCaraway: We believe healthy, happy humans do better work. We offer unlimited PTO in addition to our 11+ paid annual holidays and quarterly wellness days.
• Wellness Reimbursement: Monthly reimbursements for you to stay well . From meal services to gym memberships to monthly massages, we want our team to have the flexibility to choose what wellness means for them.
• Employee Discount: We provide an employee discount on all Caraway Home products so you can continue to level up your kitchen and home life, too!
• Home Upgrade(s): Complimentary product as a new hire + continuous to expand your Caraway Home collection.

Caraway is an Equal Opportunity & Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status