Private Events Manager

The Role

The Private Hire Manager is responsible for overseeing all aspects of private member events, ensuring seamless execution from inquiry to post-event follow-up. This role requires exceptional organizational skills, financial oversight, and a strong focus on member experience. The Private Hire Manager will act as the primary liaison between members, vendors, and internal teams to deliver high-quality events that align with the club’s standards.

Key Responsibilities

• Manage all private hire inquiries, bookings, and event coordination for members.
• Conduct event walkthroughs with members and internal teams to ensure flawless execution.
• Organize and oversee vendor relationships, including setting up new vendor accounts, negotiating contracts, scheduling, and ensuring quality service.
• Maintain and oversee event presentation standards, including equipment needs, décor, and overall setup.
• Run and lead Banquet Event Order (BEO) meetings to align FOH and BOH teams on event details.
• Organize FOH and BOH event calendars to ensure clear communication and smooth operations.
• Review all contracts and event menus with both members and internal teams prior to execution.
• Partner with the Membership Experience team to strengthen member relationships through events.

Financial Management:

• Prepare monthly reporting and forecasting on private hire performance, revenue, and member engagement.
• Oversee all private hire payments, including deposits, reconciliations, expense tracking, and budget management.
• Conduct post-event follow-up with members to ensure satisfaction and encourage repeat bookings.
• Partner with the Membership Experience team to strengthen member relationships through events.
• Collaborate with internal teams (Culinary, Beverage, Operations, and Programming) to ensure events exceed expectations.

Qualifications

• 3+ years experience in event management, hospitality, or private club settings.
• Strong financial acumen with the ability to oversee payments, reconcile expenses, and manage budgets.
• Member-first mindset with a commitment to delivering elevated, personalized experiences.
• Excellent communication, negotiation, and relationship management skills.
• Highly organized with strong attention to detail and the ability to manage multiple events simultaneously.