Payroll and Benefits Specialist

HR Works
Rochester, NY
HR Works is excited to assist our client located in Rochester, NY with their search for a Payroll and Benefits Specialist. This role will be responsible for processing payroll from beginning to end. The Payroll and Benefits Specialist will also assist with administering employee benefit and retirement plans. The Payroll and Benefits Specialist acts as liaison between employee and brokers/insurance providers to resolve benefit related problems and ensure effective utilization of plans and positive employee relations. Provides administrative support to human resources function as needed (e.g. correspondence generation, record keeping, file maintenance, database/HRIS entry). Ensures plans are administered in accordance with federal and state regulations and plan provisions are followed.

Essential Duties and Responsibilities include the following:
  • Responsible for payroll processing of weekly and bi-weekly payrolls for all client companies, including payroll bank account reconciliation, appropriate reporting.
  • Processes required documents through payroll and insurance providers to ensure accurate record keeping and proper deductions. Serves as the Cobra Administrator for company.
  • Processes monthly billings from insurance providers. Reviews billings for accuracy. Resolves discrepancies with carriers, payroll and the company. Completes reports for management as requested.
  • Answers employee questions related to benefit plans including Health, Dental, Vision, Flexible Spending Account, Disability, Worker’s Comp, and FMLA.
  • Strives to ensure employee understanding of benefit programs by regularly generating communication and counseling employees/dependents as situations arise.
  • Resolves employee complaints related to benefit plans. Refers difficult or very complex complaints to manager as needed.
  • Acts as liaison with broker and various insurance carriers while fostering effective relationships with client, recommends/implements solutions as appropriate.
  • Maintains personnel files in compliance with applicable legal requirements.
  • Keeps employee records (paper and electronic) up-to-date by processing employee status changes in timely fashion.
  • Processes forms and assures proper approvals; disseminates approved forms.
  • Prepares paperwork required to place employee on payroll and establishes personnel file.
  • Performs other HR general duties as assigned.
Qualifications:
  • Four year college degree or equivalent experience is preferred.
  • 3-5 years of job-related experience in a human resource department.
  • Technical experience, including responsibility for maintaining computer systems, databases, direct benefit and payroll entry.
  • Paylocity experience strongly preferred.

Knowledge and Skills:
  • Proficient in computer software (Microsoft Office, payroll and HR Software.)
  • High level of interpersonal skills to handle sensitive and confidential situations and documentation.
  • Ability to operate most standard office equipment.
  • Exemplary attention to detail required.
  • Superior verbal/written skills and presentation skills.
  • Familiarity with COBRA, ERISA, FMLA and related state and federal regulations required.
  • Maintains a high level of confidentiality; ability to respond to sensitive inquiries or complaints.
Compensation Range and Modality
  • $45,000 - $60,000 per year
  • On-site, full time
Click here for full job description.

HR Works, Inc. is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, age, veteran status, disability, genetic information, or any other protected characteristic. HR Works, Inc. will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business.

Posted 2025-07-29

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