Duane Reade Pharmacy Intern
Learn to provide the best patient experience through assisting the pharmacist and pharmacy team members in accordance with state and federal regulations.
Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.
Models and delivers a distinctive and delightful customer experience.
Learns and champions pharmacy policy, procedures, and customer service best practices needed to perform as a future pharmacist. Job Responsibilities/Tasks
Customer Experience
- Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
- Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
- Develops strong relationships with customers.
- Learn from store and pharmacy team members, field leadership, team members and customers/patients
- Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
- Performs duties as assigned and supervised by the pharmacist in accordance with Walgreens standard operating procedures for entering, third party processing, filling, and dispensing prescriptions.
- Assists pharmacists and other healthcare providers in delivering patient care and services that are within the state scope of practice for pharmacy interns including patient counseling and other health services (i.e. blood pressure, medication therapy management).
- Immediately reports prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
- Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing
- Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.
- Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
- Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
- Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.
- Complies with all company policies and procedures; maintains respectful relationships with coworkers.
- Complete special assignments and other tasks as assigned.
- Complete required training
- Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.
Recommended Jobs
Northwell Orthopedics- Primary Care Sports Medicine (Spine Focused)
Northwell Orthopedics is seeking a Primary Care Sports Medicine Physician with a specialized interest in Spine care to join our newly established spine center in Manhattan, NY . This is…
Tiffany & Co. Senior Jeweler (Focus on Stone Setting)
Position Overview The Tiffany & Co. Senior Jeweler performs repairs and alterations for new and client owned jewelry. The Senior Jeweler works with all common metals, including platinum, and gemst…
Dental hygienist
Exceptional Dental Hygienist Opportunity at Champlain Smiles – Join Our Patient-Focused Team! Champlain Smiles is seeking a compassionate and dedicated Dental Hygienist to join our modern, private, f…
Northwell Health, Western Region, Gynecologic Oncologist
Northwell Health's Western Region seeks a BE/BC Gynecologist Oncologist to join its rapidly growing clinical practice based in Westchester County, servicing southern and northern Westchester Count…
Service Trainee
Service Trainee (Binghamton, NY-area) Equipment Repair Division & Chemical Service Division Sanico, Inc. Binghamton, NY Sanico is a second-generation family-owned distributor of janitor…
Travel Registered Nurse NICU Job
Job Overview TLC Nursing Associates, Inc. is seeking an experienced RN – NICU for travel assignments . This role involves providing critical care to premature and ill newborns , collaborati…
Senior Manager, Planning Transformation & Inventory Strategy
We are seeking a strategic and data-driven Senior Manager, Operations Planning & Analytics to lead forecasting, inventory planning, and business analytics initiatives. This high-impact role sits at…
Lower School Leave Replacement Teacher
Dwight School is the first school in the Americas to offer all four International Baccalaureate programs from preschool to grade 12. Guided by our philosophy of igniting the spark of genius in every …
Radiologist Is Wanted for Locums Help in New York
Some locum assignments can be as short as a day, others, years. Some are far from home, others are local. Whatever it is you're looking for, we offer true opportunities, not just postings. CompHealth …
Community Health Worker, (PICHC)
Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the…