Head of Partnerships (Enterprise SaaS)

Live events are fun.

Concerts, sporting events, and festivals create memorable lifelong experiences with clients, prospects, partners, friends, and family—and they drive real business impact.

Companies spend more than $600 billion each year on client entertainment. TicketManager is the enterprise platform they trust to source, manage, track, and report on live event tickets and hospitality—while maintaining compliance, control, and visibility across the organization.

Built at the intersection of live events, technology, and enterprise operations, TicketManager makes client entertainment easy and measurable. Our industry-leading software supports everything from invitations and event execution to post-event reporting, helping companies clearly prove ROI and strengthen relationships through unforgettable experiences.

TicketManager is trusted by thousands of global brands, including Anheuser-Busch, Verizon, American Express, Nike, and Visa, as well as Fortune 500 companies, professional sports leagues, and major organizations such as the NBA, NFL, NCAA, and NASCAR.

We’re also proud to partner with some of the most iconic teams and venues in sports and entertainment, including the New York Jets, Philadelphia Eagles and Phillies, Capital One Arena, Texas Rangers, Houston Texans, LAFC, and Seattle Seahawks, along with more than 50 professional and collegiate teams, franchises, universities, and technology providers.

Why Work at TicketManager

At TicketManager, you’ll help build technology that brings people together through live experiences—while solving complex, real-world problems for the world’s best companies. We’re a fast-growing, profitable company that values ownership, collaboration, and excellence, and we’re building a team that’s passionate about making work impactful and fun.

If you’re excited about live events, cutting-edge technology, and doing work that truly matters, you’ll feel right at home here.

The Role:

TicketManager is hiring a high-impact Head of Partnerships to own and scale our partnerships ecosystem across professional sports teams, venues, leagues, and sports marketing agencies to drive revenue . Our best partnerships are driven by an aligned strategy to create better experiences and increase value for overlapping Global 2000 corporations with strategic event hospitality programs. These companies generate more value from their hospitality programs when using TicketManager, leading to higher renewal rates and more spend with our partnership ecosystem.

The Head of Partnerships needs to be an expert at telling this win/win/win story to current/prospective partners and managing the relationships to drive this outcome. The key metrics for this role are: highly quality warm introductions, ARR conversion and VIP Concierge sales within the TicketManager ideal client profile.

Reporting to the CRO with a dotted line to the CEO, this leader will serve as the primary point of contact for our team and league partners at the most senior levels, while also working cross-functionally with Sales and Customer Success to ensure every partnership is fully leveraged.

This role carries a dual commercial mandate — driving enterprise SaaS pipeline through high-quality warm introductions to TicketManager's ideal client profile, and growing VIP Concierge revenue by connecting partners and their corporate clients with TicketManager's premium ticket sourcing and procurement services.

If you're a relationship-builder that likes to drive revenue conversion who is equally comfortable in a boardroom with a CRO and on the phone coaching a VP of Premium Sales on how to position TicketManager to their corporate clients, this role is built for you.

Responsibilities

Own the partnerships value creation business plan and deliver on it! This role is about driving revenue for TicketManager, not just getting to go to fun events and entertaining. The reason we do partnerships is to generate high quality warm introductions with the TicketManager ideal client profile with partners that see a win/win in working with us to drive their corporate business. That means selling our full suite (from our core SaaS platform to VIP Concierge procurement services) and ensuring partners actively champion our value.

Build and manage senior-level relationships with CROs, EVPs of Revenue, and Heads of Premium and Partnership Sales at partner organizations; nurture warm introductions to Global 2000 targets, conduct regular business reviews, hold accountability discussions, and establish clear systems and metrics to track partner performance and pipeline contribution.

Drive brand introductions and pipeline — work with partners to identify strong target corporate accounts (i.e., corporate suite holders, sponsors, premium buyers) and facilitate warm, executive-level introductions to TicketManager's sales team at the right moment in the buying cycle.

Develop and maintain a structured partnership playbook , including onboarding processes, activation frameworks, QBR cadences, and performance scorecards that create consistency and accountability across the partner portfolio.

Collaborate closely with TicketManager's Revenue team to ensure seamless handoff of warm introductions, provide partner context that accelerates deals, and close the feedback loop on conversion rates to continuously improve partner quality and targeting.

Activate sports marketing agencies as a scalable channel for reaching enterprise brands, building relationships with agency decision-makers who advise clients on hospitality and sponsorship strategy.

Identify and pursue new partnership opportunities across teams, leagues, venues, sports marketing agencies, and other live event properties that align with TicketManager's ideal customer profile.

Report to the Leadership Team and provide regular updates on partnership pipeline, activation health, brand introduction volume, and revenue attribution from the partner channel.

Desired Skills and Experience

• Bachelor's Degree required; advanced degree a plus.
• 10+ years of overall experience in strategic partnership management and driving sales with the Global 2000.
• Existing relationships in the sports industry; existing connections to premium sales, partnership, and revenue leaders at professional sports teams, leagues, or sports marketing agencies is a significant advantage.
• Proven track record of partnership activation and management, including holding partners accountable, running business reviews, and building the systems that keep relationships productive over time.
• Strong commercial instincts, executive presence, and strong communication skills — comfortable presenting and building relationships at the C-suite level
• Highly organized and process-oriented — able to manage a broad portfolio of partner relationships with structure, consistency, and clear accountability frameworks.
• Passion for live events and the sports industry — genuine enthusiasm for the space and an understanding of how teams, leagues, brands, and agencies think about hospitality, sponsorship, and client entertainment.
• Collaborative and cross-functional — able to work effectively with Sales, Marketing, and Customer Success to ensure the partner channel delivers measurable revenue impact.

TicketManager Highlights:

• Location : New York, NY (Preferred) | Remote Considered
• Compensation : $200,000-225,000 Base Salary + Commission | potential for up to $425,000 OTE
• Reports to : CRO
• Work Expectations : Role is In-Office Monday-Friday and On-the-Road
• Travel : Role requires meaningful travel to visit partner organizations, attend events, meet prospects, and represent TicketManager at key industry moments throughout the year.
• Retirement : 401(k) & Company Match
• Health Benefits : Medical, Dental, Vision & Chiropractic
• Time Off : Unlimited PTO
• Interview Process : Multistage interview process with senior leaders across TicketManager to ensure strong alignment on role scope and expectations.
• Events : Quarterly live event credits (we practice what we preach!), monthly happy hours, and volunteering
• Perks : Fun, collaborative, in-office culture with catered lunches and big company perks with the autonomy of a high-growth startup.
• Recognition : Inc. 5000 fastest-growing private company by Inc. Magazine six years in a row. Recognized as one of the Best Places to Work by Inc. Magazine, The LA Business Journal, and Sports Business Journal. 4.5 out of 5 Glassdoor rating.