Case Managers

Job Description

Job Description

Summary

The Practice of Peace Foundation is a nonprofit organization dedicated to empowering underserved communities through innovative and compassionate services. POP provides a nurturing environment for individuals in transitional housing, helping them develop the skills needed for self-sufficiency and stability. Residential Aides play a key role in ensuring the safety and well-being of clients residing in POP's shelters. They provide direct services, facilitate activities, and support clients in developing independent living skills. This position requires fostering a safe, clean, and structured environment during evening, weekend, and holiday shifts.

Key Responsibilities

· Interview clients via screening/intake procedures to obtain information about clients' problems/needs, housing, mental health/substance abuse and medical needs, employment history, educational background, and career goals, and to identify barriers to employment and self-sufficiency.

· Provide case management activities, advocacy, referrals, etc.

· Conduct consistent follow-up interviews with clients to determine if their needs have been met.

· Maintain appropriate and timely documentation, progress notes, and screening/ assessment tools.

· Responsible for case load updates, data collection and submission of activities reports and/ or programmatic evaluations (i.e.: client satisfaction surveys).

· Establish and enforce behavioral rules and procedures to maintain order among clients.

· Attend staff meetings, serve on committees as required and is culturally and linguistically competent.

· Attend professional meetings, educational conferences, and in-service trainings to maintain and improve professional competence .

· Attends training in Health Realization Approach Commitment to POP’s Mission and Health Realization Approach and participates in trainings.

Professional & Personal Qualifications

· Baccalaureate degree in Social Work, Psychology, Sociology, or related field with 2+years of direct service experience or Associate degree in human service, Business administration, or related field with 4+ years of direct service experience.

· CASAC Credentialing in Alcohol and Substance Abuse Counseling (CASAC) preferred.

· Knowledgeable with special needs population.

· Knowledgeable with case work, case management methodologies.

· Ability to prioritize and successfully complete multiple tasks in a timely manner.

· Attention to detail, organized and efficient.

· Maturity, integrity and sound judgment.

· NY valid driver license.

· Case Load Requirements: Case Managers are required to carry a caseload of clients; the number of clients is dependent upon programmatic needs.

Neighborhood Housing Services of Queens CDC, Inc. (NHSQ) is a HUD-certified non-profit
counseling agency with over 28 years of experience in providing housing and advisory
services to the residents of Queens. Our mission is to preserve and revitalize underserved
neighborhoods in Queens by empowering individuals and stabilizing communities. We work
collaboratively with government agencies and businesses, guided by the needs of local
residents. Our target areas include Community Boards 1 through 4, encompassing
neighborhoods such as Long Island City, Astoria, Sunnyside, Woodside, Corona, Elmhurst,
East Elmhurst, and Jackson Heights.
In 2022, NHSQ made a significant impact by reaching over 8,500 individuals, counseling
more than 2,000 clients, and securing approximately $8.6 million in affordable financing for
first-time homebuyers. Our comprehensive programs include First-Time Homebuyer
education, Homeowner Services, Emergency Home Repairs, Workforce Development,
Affordable Housing & Tenant Services, Financial Capability, and Energy Efficiency &
Resiliency.

Company Description

Neighborhood Housing Services of Queens CDC, Inc. (NHSQ) is a HUD-certified non-profit\r\ncounseling agency with over 28 years of experience in providing housing and advisory\r\nservices to the residents of Queens. Our mission is to preserve and revitalize underserved\r\nneighborhoods in Queens by empowering individuals and stabilizing communities. We work\r\ncollaboratively with government agencies and businesses, guided by the needs of local\r\nresidents. Our target areas include Community Boards 1 through 4, encompassing\r\nneighborhoods such as Long Island City, Astoria, Sunnyside, Woodside, Corona, Elmhurst,\r\nEast Elmhurst, and Jackson Heights.\r\nIn 2022, NHSQ made a significant impact by reaching over 8,500 individuals, counseling\r\nmore than 2,000 clients, and securing approximately $8.6 million in affordable financing for\r\nfirst-time homebuyers. Our comprehensive programs include First-Time Homebuyer\r\neducation, Homeowner Services, Emergency Home Repairs, Workforce Development,\r\nAffordable Housing & Tenant Services, Financial Capability, and Energy Efficiency &\r\nResiliency.