Administrative Assistant 1 / Trainee 1 / Trainee 2

New York State Civil Service
Albany, NY

NY HELP Yes

Agency Public Employment Relations Board

Title Administrative Assistant 1 / Trainee 1 / Trainee 2

Occupational Category Clerical, Secretarial, Office Aide

Salary Grade 11

Bargaining Unit M/C - Managerial/Confidential (Unrepresented)

Salary Range From $40625 to $60467 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8:30 AM

To 4:30 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Albany

Street Address PO Box 2074, Empire State Plaza

Agency Building 2, Floor 20

City Albany

State NY

Zip Code 12220

Duties Description BASIC FUNCTION: Under the direction of the Special Assistant, the incumbent will perform a full range of administrative duties to support the division.WORK PERFORMED:- Provide professional administrative support to the Office of Conciliation. - Assist in the assignment of external mediators and fact finders to cases. - Maintain files.- Enter into case management database. - Organize and maintain email files and various electronic files.- Review and log invoices. - Verify and process payments and fees in the Statewide Financial System (SFS). Follow up when necessary. - Organize and maintain paper files. Retrieve files as needed.- Create informational reports as requested.- Monitor division in-box. Respond to emails and organize files as needed. - Coordinate travel arrangements for division staff as needed. - Act as proxy to process expense reports in SFS.- Enter and maintain information into various software applications and databases. - Act as a professional liaison with clientele in all matters related to the Division.- Establish and maintain effective working relationships with staff at all levels within the organization.- Answer phone, greet visitors, operate office equipment, maintain office scheduling, coordinate meetings, create conference material, and open/distribute mail. - Handle time-sensitive tasks in an efficient and timely manner. - Assist other PERB staff as needed. - Other administrative duties as assigned.

Minimum Qualifications NY HELPS Non-Competitive Minimum Qualifications:Administrative Assistant Trainee 1 (Salary Grade 8): Six months of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration. To be advanced to the full performance level of this title you must successfully complete a set training and development program. Upon satisfactory completion of the 12-month training at the Trainee 1, you will automatically advance to Trainee 2.Administrative Assistant Trainee 2 (Salary Grade 10): One year of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration. To be advanced to the full performance level of this title you must successfully complete a set training and development program. Upon satisfactory completion of the 12-month training as a Trainee 2 you will advance to the full level of this title without further examination.Administrative Assistant 1 (Salary Grade 11): Two years of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration.Substitution: Certification (e.g., IAAP Certified Administrative Professional) or associate degree in office administration, secretarial science, administrative assistance, paralegal, business technology, or office technology substitutes for two years of experience.It is expected that employees hired under NY HELPS will have their non-competitive employment status converted to competitive status in the future, without having to compete in an examination. Employees will then be afforded all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified. 70.1 Transfer Qualifications:One year of permanent or contingent-permanent service as a Grade 6 or higher in a title determined to be similar by Civil Service. Appointments may be made at a traineeship level, leading to the full title. Candidates appointed to the Trainee 1 level will be required to complete four mandatory courses during the first year of the traineeship, and four elective courses in certain competency areas in the second year of the traineeship. Candidates appointed to the Trainee 2 level will be required to complete the elective courses prior to advancing to full title. The courses are available at no cost through the New York State & CSEA Partnership either in classroom, online or a live webinar. Transfer eligible candidates can complete the required coursework prior to appointment to be eligible for advance placement into the Administrative Assistant Trainee 2 or Administrative Assistant 1.Note: For candidates considering a 70.1 transfers, a comprehensive list of titles approved for transfer is available through Civil Service GOT-IT website at

Some positions may require additional credentials or a background check to verify your identity.

Name Sandra Koslow

Telephone 518-457-2676

Fax

Email Address [email protected]

Address

Street P.O. Box 2074, Empire State Plaza

Agency Building 2, Floor 20

City Albany

State NY

Zip Code 12220

Notes on Applying If interested in this position, please forward your resume' and a cover letter indicating how you meet the minimum qualifications to [email protected] by January 30, 2026. Be sure to indicate the position title in the subject line of your email.PERB is an equal opportunity employer and does not discriminate on the basis of race, age, ethnicity, disability, sexual orientation, gender, military status, religion, or any other prohibited category.

Posted 2026-01-12

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