Commercial Insurance Assistant Account Manager

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Due to an internal promotion, Lawley’s Specialty Insurance team is in search of an Assistant Account Manager for their Buffalo, NY office! This position is a GREAT opportunity for someone with personal insurance experience who wants to learn commercial! This position will assist Account Managers with endorsements, certs, binders, as well as referring cross-sell and up-sell opportunities to the Account Manager for review with the client. The ideal candidate has at least one year of experience in a similar position and a P&C license, or the willingness to pursue in their first 90 days. This position would be handling our professional lines of coverage (D&O, E&O, cyber, pollution, crime, etc.)! This position also comes with a full package – great benefits, competitive PTO and holiday schedule, paid parking in downtown Buffalo, and the opportunity to work a remote/in-office hybrid schedule once fully trained. If you have insurance experience and the desire to join one of the best places to work in insurance, please consider applying today!

Fundamental Components of the Job:

• Produce summaries, ordering and issuing binders, certificates, policies, policy changes, premium/loss summaries, proposals, complete coverage reviews, and other insurance documents within designated timelines.
• Obtain non-marketed renewal quotes from existing carriers, completing renewal processes, handling non-renewal and cancellations for cause, and validating audits.

Other functions of the job:

• Identify cross-sell and upsell opportunities as appropriate.
• Expand and grow in your role when supporting miscellaneous duties as requested.

Skills/Traits That We Value for This Role:

• At least one year of experience in a similar position; Commercial experience preferred.
• Property/Casualty License (all lines) or willingness to pursue in the first 90 days.
• Relevant knowledge of insurance products, documents, and usages.
• Word and Excel skills are a must. Applied/EPIC and carrier website experience is preferred.
• Ability to work well independently and on a team.
• Incredible attention to detail and organizational skills.
• Open to continuing education, college degree preferred.
• Positive attitude, even in a fast-paced environment.
• A passion to make customers and coworkers feel important and valued.
• Capability to work quickly and efficiently.
• Methodical, yet swift decision-making skills, especially in regard to prioritization.
• Precise communication skills, even under time constraints.

What’s in It for You?:

• A bit about Lawley!
• We are not a call center environment.
• We achieve success by building genuine relationships together, with our teams and clients.
• We are a family-owned insurance broker (70+ years!).
• We are deeply committed to the communities we serve and love to get involved.
• We work hard and play hard!!!

Why Lawley?:

• Competitive salary and referral bonuses!
• Expansive Benefits (Medical, Dental, Vision—and SO many more)
• 3 weeks of PTO (prorated based on start date) AND a generous holiday schedule – available 1st day!
• Company 401K contribution received starting Day 1 (for participants 21+ years old).
• Educational support, career development, and growth opportunities.
• Job Security (we’ve never had a lay-off, even during the pandemic).
• Flexibility, including hybrid schedules! Business hours 8 am-4:30 pm.
• Comfortable, family-oriented culture, with an emphasis on work-life balance
• Unlimited Volunteer Time Off opportunities (so you can assist in serving our communities).
• Fulfilling opportunities that align with your career path and our business needs.

The compensation range for this position takes many factors into consideration, including but not limited to: years of experience/training, skill set, and licenses/designations. It is not typical for an individual to be hired near the top of the range for a position as circumstances and location can vary in every hiring situation. A reasonable estimate of the current range is $37,950.00 to $63,250.00.

About Lawley Insurance:

The Lawley Mission Lawley is a dynamic, independent regional firm of insurance professionals specializing in property and casualty, employee benefits and risk management consulting. We protect assets and minimize risk to help our customers avoid financial hardship. We strive to be the partner of choice for customers, insurance carriers and employees looking for long-term relationships built on a foundation of trust. We would love to welcome you to our Lawley Family! Take a look at our careers page to get more information on our current openings: