Senior Technology Manager - Digital Business Servcies

Title: Sr. Technology Manager, Digital Business Services
Job Type : FTE, Salary - Exempt
Location : Cleveland, OH | Buffalo, NY | Albany, NY | San Diego, CA (hybrid)
Eligibility : US Permanent Residency Work Authorization is required

Job Description

Wright Technical Services is proud to represent a highly respected Banking institution for this position. The Business Technology Sr Manager utilizes technical expertise, business acumen, strategic execution, relationship and leadership skills to lead a team in designing, developing, implementing and maintaining a set of interrelated technology platforms that deliver on the strategic technology and operational objectives of the Consumer line of business.

Qualifications

• Bachelors degree in Computer Science or relevant discipline highly preferred; equivalent experience to be considered
• Minimum 7+ years of professional, relevant technology experience
• Technology Strategy & Leadership:
• Understand the business; build and maintain roadmaps that deliver business value; engage productively and influence partners
• Build, advocate for, and maintain technology strategy for assigned business lines
• Promote thought leadership and continuous learning
• Team Leadership & Development:
• Effective Financial Management
• Appropriate use of onshore/offshore mix
• Build and lead strong teams of analysts, PMs, engineers, developers, vendors
• Drive engagement, capability building, and delivery excellence
• Support talent attraction and development.
• Project Leadership:
• Manage complex technology portfolios, including critical applications
• Lead large-scale multi-year technology programs end-to-end on budget and timeline
• Ensure delivery to defined success measures; escalate and mitigate risks
• Operations & Production Support:
• Oversee 24/7 production support including vulnerability remediation and risk management
• Define and deliver on continuous improvement objectives, leveraging GenAI to enhance productivity
• Essential Functions
• Manages a technology portfolio of greater complexity and breadth that requires frequent interaction and collaboration across a number of groups and technologies and generally includes 1 or more critical applications.
• Utilize technology expertise, current industry knowledge and best practices, thought leadership and effective business partnerships to build, advocate for and maintain the technology strategy for one or more lines of business that delivers the business' strategic objectives and aligns to the enterprise's architectural standards. Brings emerging technologies and methodologies into the organization to assess potential and use cases. Demonstrates thought leadership and continuous learning.
• Lead the implementation of one or more technology programs, some of which may span several years and may include obtaining senior-level (and sometimes executive level) sponsorship and steering committee approval; from the development and configuration of application(s), to testing and implementation; delivers in alignment with the applicable measures of success and milestones and management methodology; escalates risk/concerns appropriately and leads with corrective/mitigating actions; communicates appropriate updates on work progression.
• Oversee the management of 24/7 production support of applications including vulnerability remediation and risk management to corporate SLAs.
• Manage, develop and ensure the engagement and effective execution of a small to medium size team which may include business analysts, project managers and/or scrum masters, engineers, developers, external resources and vendors against line of business or functional technology deliverables. Emerging as a leader for attracting and developing internal and external talent.
• Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
• Complies with all policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of clients and company.

Responsibilities

Technology Strategy & Leadership:

• Understand the business; build and maintain roadmaps that deliver business value; engage productively and influence partners
• Build, advocate for, and maintain technology strategy for assigned business lines
• Promote thought leadership and continuous learning

Team Leadership & Development:

• Effective Financial Management
• Appropriate use of onshore/offshore mix
• Build and lead strong teams of analysts, PMs, engineers, developers, vendors
• Drive engagement, capability building, and delivery excellence
• Support talent attraction and development.

Project Leadership:

• Manage complex technology portfolios, including critical applications
• Lead large-scale multi-year technology programs end-to-end on budget and timeline
• Ensure delivery to defined success measures; escalate and mitigate risks

Operations & Production Support:

• Oversee 24/7 production support including vulnerability remediation and risk management
• Define and deliver on continuous improvement objectives, leveraging GenAI to enhance productivity

Essential Functions

• Manages a technology portfolio of greater complexity and breadth that requires frequent interaction and collaboration across a number of groups and technologies and generally includes 1 or more critical applications.
• Utilize technology expertise, current industry knowledge and best practices, thought leadership and effective business partnerships to build, advocate for and maintain the technology strategy for one or more lines of business that delivers the business' strategic objectives and aligns to the enterprise's architectural standards. Brings emerging technologies and methodologies into the organization to assess potential and use cases. Demonstrates thought leadership and continuous learning.
• Lead the implementation of one or more technology programs, some of which may span several years and may include obtaining senior-level (and sometimes executive level) sponsorship and steering committee approval; from the development and configuration of application(s), to testing and implementation; delivers in alignment with the applicable measures of success and milestones and management methodology; escalates risk/concerns appropriately and leads with corrective/mitigating actions; communicates appropriate updates on work progression.
• Oversee the management of 24/7 production support of applications including vulnerability remediation and risk management to corporate SLAs.
• Manage, develop and ensure the engagement and effective execution of a small to medium size team which may include business analysts, project managers and/or scrum masters, engineers, developers, external resources and vendors against line of business or functional technology deliverables. Emerging as a leader for attracting and developing internal and external talent.
• Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
• Complies with all policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of clients and company.

Eligibility: All applications current authorized to live and work in the United States on a Permanent basis are welcome to apply. Must be currently residing in the US. Sponsorship is not available for this position.

Wright Technical Services and our client are Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.