Resident Support Specialist

Community Housing Innovations
Uniondale, NY

Job Details

LI- Jerusalem - Uniondale NY

Full Time

$19.00 - $39520.00 Hourly

Description

WHO IS CHI

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing have a home of their own and a job to support them. We believe quality affordable housing is the foundation for prosperity personal fulfillment and success.

WHY CHI

CHI employs a team of hard-working compassionate people who want to give back to others in their community. We are proud to offer:

  • Paid time off
  • 2 personal days awarded annually
  • Health insurance and health reimbursement account
  • Dental and vision plans
  • Flexible spending account
  • AFLAC supplemental insurance
  • Voluntary plans
  • Dependent Care Spending Account
  • Working Advantage- Employee Perks
  • 401(k) retirement plan
  • Life insurance
  • Employee Assistance Program
  • Monthly trainings and career development plans

WHAT WILL I BE DOING

CHI is looking for a full-time Resident Support Specialist (RSS) for our Uniondale location. You will provide a safe structured and supervised environment for CHI residents and staff. The RSS coordinates and verifies client movement in the facility while also monitoring the client conduct and overall behavior during tour of duty. This is accomplished by performing the following functions:

  • Maintain visibility to residents staff and visitors by wearing a safety monitor vest ID badge and professional attire.
  • Screen all clients and visitors entering the facility.
  • Perform bag searches upon intake and as required.
  • Ensure clients abide by the facility DSS and OTDA policies and procedures.
  • De-escalate potential crisis situations and document all interventions.
  • Conduct rounds throughout the facility including hallways stairwells floors bathrooms and other common areas.
  • Complete logs incident reports and all other required documentation.
  • Perform administrative and receptionist duties at the operations/front desk.
  • Monitor video surveillance cameras fire prevention detection alarm and notification system.
  • Support the running of fire drills; evacuate the building when necessary utilize fire safety procedures.
  • Assist with room preparation and turnover for new clients.
  • Maintain inventory of cleaning and office supplies and ensure proper distribution.
  • Inform management of work sites physical condition (i.e. dangerous conditions possible repair needs supply needs etc.).
  • Support afterschool/evening activities as needed.

ANYTHING ELSE

  • Salary: $19.00/hour $39520/annual
  • Overtime available
  • Open shifts: Monday - Friday 4 p.m. - 12 a.m.

Apply online at DO I NEED

  • Education: High School Diploma or GED required.
  • Experience: 1-2 years of experience working in related field preferred.
  • Communication: Excellent verbal and written communication skills. Proficiency in English required. Bi-lingual (Spanish) is a plus.
  • Computer Skills: Basic competency in MS Windows MS Office and internet usage.
  • Physical Performance: Ability to tour property walk distances and climb stairs.
  • Reasoning Ability: Ability to prioritize make appropriate decisions and judgment calls and perform proper notifications.
  • Other Skills: Ability to work independently or as part of a team be highly organized assume responsibility work well under pressure meet deadlines multitask be flexible and maintain a high level of attention to details. Must be even-tempered have good negotiation skills and the ability to meet unexpected deadlines.

DIVERSITY EQUITY AND INCLUSION

Community Housing Innovations Inc. (CHI) respects diversity and is an equal opportunity employer that provides equal employment opportunities to all employees and applicants and prohibits discrimination on the basis of race color creed religion national origin citizenship status age disability sex gender gender identity or expression sexual orientation marital status partnership status veteran status genetic information or any other status protected by applicable federal state or local laws. Community Housing Innovations is committed to diversity equity and inclusion.

This commitment applies to recruiting hiring placement promotion transfer compensation training assignments benefits employee activities termination access to facilities and programs and all other terms and conditions of employment as well as general treatment during employment.

Required Experience:

IC

Posted 2025-11-22

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