ISG Management - Financial Crimes Change Management

FCR Associate Change Management

Company Profile

Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm’s employees serve clients worldwide including corporations, governments, and individuals from more than 1,200 offices in 43 countries.

As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence, and strong team ethics. Morgan Stanley can provide a superior foundation for building a professional career – a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture.

Department Profile

The ISG Financial Crimes Risk (“FCR”) Team is embedded within the Firm’s Institutional Securities Group (“ISG”) business line. It is responsible for identifying, assessing, and escalating potential money laundering and reputational risk issues associated with higher risk client types. The FCRCO Team is considered the first line of defense and supports the onboarding and enhanced due diligence processes for Morgan Stanley.

Department Profile

The Change Management Associate will support transformation initiatives within our Financial Crimes division, ensuring successful integration of new processes, systems, and controls. The ideal candidate will have experience working in regulated environments, have working knowledge of KYC policy, and be adept at bridging the gap between business requirements and technology implementation. This role requires close collaboration with stakeholders across Business Units, Operations (CORDS), Technology, and Global Financial Crimes (“GFC”, Second Line of Defense) teams to ensure the successful deployment of solutions that mitigate financial crimes risks, such as Anti-Money Laundering (AML) and Know Your Customer (KYC).

Primary Responsibilities

Change Management PMO

• Project manage Financial Crimes Risk (FCR)-led initiatives, supporting strategic direction and executive-level communication.
• Drive stakeholder engagement by coordinating meetings to discuss, refine, and align on implementation approaches for change initiatives.
• Liaise with CORDS to plan and execute approved change initiatives.

KYC Policy Change Prioritization

• Collaborate with FCR Advisory and CORDS globally to identify 1LoD priorities for KYC policy changes.
• Prepare business cases and supporting documentation to position ISG change initiatives within the enterprise prioritization process.

Tracking and Reporting

• Monitor implementation progress of KYC policy changes, ensuring timely updates and adherence to deadlines.
• Support change management governance forums with oversight of key Financial Crimes Risk change initiatives for ISG.

FCR Procedure maintenance

• Maintain and update the FCR Change Management procedure to ensure compliance and consistency.
• Partner with FCR’s Policy, Procedure, and Training function to roll out approved change initiatives effectively.

Role will require in office attendance 4 days/week.

Qualifications

Experience Required:

• 3+ years of experience in change management, preferably within financial services, with significant experience in technology-driven initiatives.
• Bachelor's degree or equivalent

Skills Required:

• Working knowledge of financial crime compliance (AML, KYC) and regulatory requirements.
• Proven ability to translate business requirements into system changes, partnering effectively with technology teams to deliver successful implementations.
• Excellent communication and leadership skills to drive stakeholder engagement and process improvements.
• Exceptional problem-solving abilities and a proactive approach to challenges.
• Ability to adapt to a rapidly evolving regulatory environment.
• Advanced knowledge of Microsoft Office tools (Word, PowerPoint, Excel, SharePoint) 

Ability to:

• Take initiative, analyze, summarize, and communicate effectively
• Investigate, identify issues, impacts and trends to propose comprehensive solutions
• Multitask effectively and action matters promptly
• Work independently and in a team environment
• Handle highly confidential information with appropriate discretion
• Work in a matrixed organization, leveraging resources across the organization to complete deliverables
• Work in a high volume, fast paced environment

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste into your browser.

Expected base pay rates for the role will be between $100,000 and $150,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs.

Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.

It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).