Customer Quality Technician

The Role - Amphenol Aerospace Operations is seeking a Customer Quality Technician to work out of its state-of-the-art facility in Sidney, NY. Support of quality functions including but not limited to customer support, customer quality documentation review, FAI's, RMA's, & CAR's. The key responsibilities of the Customer Quality Technician include, but are not limited to: Technical support of customer quality issues/escapes Regular communication with customer via phone, email, and occasional on-site visits Customer quality documentation review through PO's Support of corrective action responses based on customer escape issues and data RMA product review and disposition Maintain a working knowledge of product workmanship standards & quality procedures manual Ability to read and understand technical drawings, specs. , and documents Screening/inspecting product on-site at customer facilities when needed Salary: $42,000 - $65,000 Location - Sidney, NY 30 Minute Drive from Binghamton, NY 20 Minute Drive from Oneonta, NY The Person - The key skills and qualities of a Customer Quality Technician at Amphenol Aerospace Operations: High school diploma required; associates degree preferred Work experience requiring use of problem solving skills, communication skills, and analysis of data needed Experience in a manufacturing environment preferred Microsoft Office and Data3 software Bending, sitting, typing, lifting, standing, driving etc. Daily could be up to a total of 4-5 hours total for any one 10%-25% travel in support of customer quality issues The Company - With manufacturing sites in Sidney, NY, Mesa, AZ, Nogales, MX, and a Design Center in Pasadena, CA, Amphenol Aerospace Operations has been a leader in designing and manufacturing electrical components for the aviation and commercial airplane industry for over 100 years. Focusing on serving the needs of advanced and challenging market segments, we pride ourselves on our consistent ability to innovate and provide the markets with new creative solutions. Working at Amphenol means you are recognized and valued for your contributions because we believe that our human capital is the most valuable asset we have. We support and encourage career development for all employees and have ample opportunities for advancement. We pride ourselves for being customer-centric, accountable, reliable, and enthusiastic in all that we do. These values are ingrained in each of us and contribute to a culture of teamwork and meaningful work. Amphenol offers a competitive wage and benefits. The candidate must be able to legally work in the United States; we are unable to provide sponsorship. This position requires access to controlled technology that is subject to US export controls. Qualified candidates must be a US person (including US Citizen, lawful permanent resident, or protected individual as defined by 8 U.S.C. 1324b(a)(3)) or eligible to obtain required authorization(s) from the U.S. Government. Amphenol is a proud Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, sexual orientation, gender identity or expression, national origin, age, protected veteran status or disability status. We aim to create an inclusive working environment where all employees are respected and treated equally. Amphenol Making History, Designing the Future