Lead Product Manager, Personalization

At Attentive, we're revolutionizing the way businesses connect with their customers. Our AI-driven marketing platform infuses intelligence into every stage of the consumer journey, helping brands deliver hyper-personalized messages at scale. With a mobile-first approach, engaging two-way conversations, and enterprise-grade technology, we're driving billions in online revenue for leading brands worldwide, including CB2, Urban Outfitters, GUESS, Long John Silver’s, and Wyndham Resort. But we're not just about SMS and email—by expanding our AI capabilities to enhance multiple products and channels, our goal is to help make every interaction more meaningful. As a member of our team, you'll be at the forefront of this innovation, helping to shape the future of customer communication.

Attentive’s growth has been recognized by Deloitte’s Fast 500 , Linkedin’s Top Startups and Forbes Cloud 100all thanks to the hard work from our global employees!

Who we are

At Attentive, we’re transforming how brands connect with consumers by making marketing smarter, more personal, and more engaging. We’re tired of generic, spammy messages—and we know you are too. That’s why our mission is to empower marketers to create tailored, meaningful interactions that delight customers and drive real revenue. Today, we help over 8,000 brands generate more than $20 billion in revenue each year, and we’re just getting started.

Over the last two years, we've developed AI-powered products that help marketers refine their audience, sharpen their copy, and personalize messages. Now, we're taking it a step further by tackling an even bigger challenge: personalizing the entire on-site experience, from individual messages to full page content.

We’re looking for an enthusiastic Lead Product Manager in New York to help make this vision a reality.

• Lead the strategy and execution for on-site personalization features (e.g. product recommendation), ensuring they deliver value from ideation through optimization
• Identify key features by analyzing data and running A/B tests to drive user engagement and conversion
• Collaborate with major enterprise clients and sales teams to gain deep insights into customer needs, crafting products that solve their key challenges and deliver measurable business impact
• Develop metrics and controls to allow marketers to effectively manage and optimize personalized experiences
• Drive feature prioritization to enhance product adoption and create a seamless, personalized customer experience
• Partner with cross-functional teams such as GTM sales, design, machine learning, and engineering to support the success of personalization efforts

• 5+ years of product management experience with a proven track record of launching innovative products, ideally with a focus on personalization, recommendation systems, or customer engagement
• Exceptional communication skills, with the ability to rally executives and cross-functional teams around a unified vision
• Experience working closely with Sales and other teams to ensure product goals align with overall business objectives
• Strong strategic thinking: able to navigate difficult tradeoffs, assess options quickly, and guide the team toward alignment
• Motivated and creative problem-solver: You find innovative solutions and aren’t afraid to tackle challenges head-on

You'll get competitive perks and benefits , from health & wellness to equity, to help you bring your best self to work.

For US based applicants:

- The US base salary range for this full time position is $173,200 - $240,000 annually + equity + benefits

- Our salary ranges are determined by role, level and location

#LI-BH1

Attentive Company Values

Default to Action - Move swiftly and with purpose

Be One Unstoppable Team - Rally as each other’s champions

Champion the Customer - Our success is defined by our customers' success

Act Like an Owner - Take responsibility for Attentive’s success

Learn more about AWAKE , Attentive’s collective of employee resource groups.

If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.

At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.