Manager - Process Improvement
- Experience of managing a team to drive delivery of tangible improvements in process efficiency and effectiveness using process analytics, problem solving and lean tools.
- Experience in using Business process mapping tools (IBM Blueworks and/or SAP Signavio highly desirable) to drive process analysis and identification of E2E improvement opportunities
- Experience in facilitating cross functional team improvement initiatives to deliver significant benefits using process improvement methodologies (e.g., “Eliminate, Standardize, Optimize, Automate, Robotize” (ESOAR), Lean Six Sigma, Lean Thinking)
- Experience in working with process leaders to initiate opportunities for improvement, taking ownership and driving activities until delivery.
- Ideally experience of training lean, problem solving methodologies
- Ideally experience of core EBS processes (e.g.R2R, S2P, J2L) and/or key transformation levers (e.g., process re-design, automation)
- Excellent analytical skills with the ability to collect, analyse, and interpret complex data sets
- Strong problem-solving abilities and a proactive mindset to identify opportunities for improvement and implement effective solutions (A3 problem solving / DMAIC experience highly desirable)
- Change management expertise, including experience driving process change and promoting organizational adoption
- Strong project management skills, with the ability to prioritize and manage multiple projects simultaneously
- Exceptional communication and interpersonal skills to effectively collaborate with stakeholders at all levels of the organization
- Proactive self-starter, comfortable in managing/engaging others and in dealing with and navigating ambiguity or shifting context
- Bachelor's degree in Business Administration, Engineering, Operations Management, or a related field; Master’s degree preferred
- 10+ years of experience in process improvement, business process reengineering, or related roles
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