Resort Housekeeping Supervisor

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Job Summary

The Resort Housekeeping Supervisor oversees the daily activities of the housekeeping team to ensure the resort maintains high standards of cleanliness and organization. This role supervises housekeeping staff, monitors work to ensure facilities meet resort standards, supports team development, upholds policies, and assists with scheduling and supplies, all while fostering a positive and productive work environment.

Job Duties

• Ensures all areas meet resort cleanliness and quality standards through regular inspection. (Essential)
• Manages and monitors cleaning supply orders to maintain adequate stock while adhering to budget guidelines. (Essential)
• Obtains pricing, coordinates purchases, and schedules inventory restocks to ensure rental units are fully prepared for occupancy. (Essential)
• Coordinates team member selection and development and ensures team members comply with appropriate policies and procedures.
• Ensures all resort housekeeping operations and safety procedures are consistently followed in compliance with Sun's policies and procedures.
• Responds to guests' inquiries and complaints regarding resort housekeeping in a timely and professional manner.
• Other duties as assigned.
• Fosters a culture of teamwork, professionalism, and accountability among the housekeeping team.
• Communicates effectively with leadership and other departments to support smooth resort operations and enhance guest experiences.
• Provides ongoing guidance, coaching, and support to housekeeping staff to foster team success.

Requirements

• High School Diploma or GED (Required)
• 1 year in prior housekeeping experience, with hospitality industry experience preferred. (Required)
• Demonstrated leadership abilities
• Knowledge of general janitorial practices
• Understanding of safety protocols when handling cleaning chemicals
• Excellent verbal and written communication skills
• Strong organizational and time-management skills
• Ability to work effectively with team members and external partners
• Ability to negotiate prices and contracts on behalf of the resort
• Basic computer proficiency, including Microsoft Office, email, and internet use
• Must have a valid driver's license

REWARDING BENEFITS

At Sun Outdoors, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.

• Comprehensive Medical and Prescription coverage with multiple plan designs so you can choose the plan that best meets the needs of you and your family
• Comprehensive Dental Plan
• Vision Plan
• Voluntary Health and Dependent Care Reimbursement Accounts
• Life and Accidental Death and Dismemberment Insurance
• Short and Long-Term Disability Coverage
• 401(k) Plan with Sun matching contribution
• Get paid daily with
• Paid Parental Leave
• Employee Assistance Program
• Identity Theft Insurance
• Legal Assistance Plan
• Pet Insurance
• Tuition Reimbursement program providing financial support to team members who further their formal education
• Vacation RV Site Discounts for team members when visiting Sun Outdoors locations across the nation
• Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
• Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty