Accounts Receivable Specialist
New Castle Building Products (NCBP) is a privately owned distributor of building materials. With 20+ locations spanning from Massachusetts to Maryland, our success is built on exceptional customer service, operational efficiency, and a strong commitment to our seven core values: Caring, Urgency, Teamwork, Honesty, Flexibility, Accountability, and Passion. At NCBP, we seek individuals who are eager to grow, collaborate, and embody these values.
In this role, the candidate will support the collection efforts and perform credit and other accounting functions for New Castle Building Products and New Castle Metal. We are seeking an individual who would be responsible for reviewing, validating and processing all invoices for payment according to the department’s policies and procedures. Candidates must have at least 2 years of accounts payable experience.
- Process and Post payments from customers daily to their accounts in an accurate and timely manner
- Process and import EDI payment files daily
- Manage customer payment chargebacks and oversee credit card disputes
- Manage, resolve and address payment discrepancies and invoice short pays with internal sales teams and branches
- Contact customers concerning issues with their accounts and follow through with timely corrective measures under the supervision of the Credit Manager and CFO
- Reconcile accounts as needed under the direction of the Credit Manager and/or CFO
- Enter accounts receivable entry transactions, credits and invoices
- Process bankcards relating to account payments and apply them through cash application
- Apply payments for all receivable-related transactions
- Handle customer receivable inquiries
- Flag and communicate any invoicing or credit memo errors identified when applying remittances
- Generate unapplied cash, open credit memo and open service charge reports monthly; offset entries and review with Credit Manager and/or Controller for adjustments
- Review and reconcile tax adjustments to sales tax certificates
- Review weekly aging’s and make collection calls requesting payment on delinquent invoices
- Perform duties necessary to prepare for month end closing
- Interface with sales department and management in communicating and resolving issues
- Maintain proficiency in data entry, computerized systems and other technologies as required
- Follow company policies and procedures
- Ensure compliance with corporate accounting policies and procedures
- Other duties as assigned
- High School Diploma/GED required. Associate’s degree Preferred
- Minimum of 2-3 years in accounts receivable/accounting experience is preferred
- Knowledge of accounting
- Accuracy and attention to detail
- Demonstrated integrity and ethical standards
- Superior organizational skills
- Able to perform business math (basic algebra, compute rate, ratio, etc.)
- Able to work independently with some direction
- Effective listening and good phone skills
- Capable of following written instructions and documented procedures
- Problem-solving and analytical ability
- Manage time effectively and adapt quickly to changing priorities
- Able to handle difficult customers with diplomacy and tact
- Working knowledge of basic accounting principles
- Able to multi-task
- Work well in a team environment
- Able to work with a diverse group of people
- Knowledge of Microsoft Office Suite, particularly Excel
- Data entry
- Competitive pay
- Paid vacation and holidays
- 401(k) plan with discretionary employer match
- Medical/Dental/Vision/Life Insurance plans
- Opportunity for advancement
- A yearly performance review
- Access to a state-of-the-art gym at our Headquarters location
- Casual, yet professional work environment
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