Office Assistant 2 (NY HELPS) - Vacancy ID: 213722

The duties that the incumbent of the vacancy will be expected to perform. Duties Description The Office Assistant 2 duties in Corporations, State Records, & UCC will include but are not limited to the following: • Serve as liaison between the Division of Corporations, State Records and Uniform Commercial Code and the Office of Information Technology Services.• Troubleshoot staff computers and database issues.• Open and track tickets in ITSM.• Define program requirements and system parameters.• Assist with compiling statistics from various database reports. • Perform onboarding and offboarding duties, including equipment moves for Division staff. • Maintain fax, copier and printer supplies. • Facilitate and perform testing in newly created or updated systems used in the Division. • Report technical system issues to vendors.

The minimum qualifications required for this vacancy. Minimum Qualifications COMPETITIVE MINIMUM QUALIFICATIONS: CIVIL SERVICE LIST APPOINTMENT: Candidates must be reachable on the appropriate Civil Service eligible list.TRANSFER QUALIFICATIONS: Permanent service in this title or one year of permanent competitive or 55-B/C service in a title SG-06 or higher and otherwise eligible for transfer under Civil Service Law.A list of titles approved for transfer is available through Civil Service GOT-IT at NON-COMPETITIVE MINIMUM QUALIFICATIONS: NY HELPS: This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At a future date, it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all the same rights and privileges of competitive class employees of New York State. While serving permanently in an NY HELPS title, employees may take part in any promotion examination for which they are qualified.The minimum qualifications for Non-Competitive appointment are: One year of clerical experience.55 B/C APPOINTMENT: This position is eligible for 55B/C designation and candidates with 55B/C eligibility are encouraged to apply. Candidates must meet any open competitive minimum qualifications and must submit their current 55B/C eligibility letter along with their application.

Additional comments regarding the vacancy. Additional Comments The Department of State is proud to be an equal opportunity employer. We encourage women, people of color, LGBTQ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, gender identity and/or expression, age, veteran status, disability status, arrest record or criminal conviction history, or any other category protected by law.We are happy to provide reasonable and religious accommodation during the hiring process for those in need. If you have a disability or special need that requires accommodation, please send a request to [email protected] new State employees appointed to graded positions, the annual salary is the hiring rate (beginning of the Salary Range) of the position. Promotion salaries are calculated by the NYS Office of the State Comptroller in accordance with NYS Civil Service Law, OSC Payroll rules and regulations and negotiated union contracts.NOTE ON TELECOMMUTING: The Department of State employees may be approved for a maximum of 50% telecommuting; however, they are required to apply and obtain approval through management in accordance with The Department of State Telecommuting Program Guidelines.

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