Health Benefits Assistant / Associate

CSEA
Albany, NY

Health Benefits Assistant / Associate

STARTING SALARY: $91,151 AND IS FUNDED BY ARTICLE 9 OF THE NYS/CSEA CONTRACT

JOB SUMMARY:

Under the general supervision of the Deputy Director of CSEA Health Benefits Department for theState Division, the incumbent aids in the daily activities of the CSEA Joint Committee on HealthBenefits. Assists or represents the Deputy Director in performing a wide variety of tasks;assignments may be broad in scope. Strong attention to detail and the ability to communicatecomplex information clearly is essential.ESSENTIAL FUNCTIONS:1. Assists the Deputy Director in the evaluation, design, implementation/monitoring ofemployee benefit programs, projects and endeavors as required, pursuant to Article 9 ofthe NYS-CSEA Agreements.2. Educate and inform staff and CSEA state members about the employer-sponsored healthbenefits through the New York State Health Insurance Program (NYSHIP).3. Provides administrative and technical assistance during NYSHIP and Flexible SpendingProgram RFP processes. Ensure submissions are complete and accurate and bringissues to the attention of the Deputy Director.4. Perform necessary investigations (including cost and/or trend analysis) and advises theDeputy Director of the status and/or impact of updates and changes that are within thescope of the JCHB responsibilities.5. Assists the Deputy Director, as requested, to review and analyze recently passed orpending legislation and the potential impact on NYSHIP health benefits.6. Answer complex and difficult in-person, telephone and/or written inquiries concerning theNew York State Health Insurance Program (NYSHIP) and JCHB matters.7. Coordinates and works with appropriate personnel from CSEA, state agencies andinsurance carriers on active NYS employee claim matters.8. Maintain day-to-day liaison with NYSHIP carriers and State of New York representativesto assist members and CSEA activists resolve more difficult claim disputes/denials.9. Active participant on the Joint Labor/Management HMO Workgroup's annual review whichevaluates, selects and oversees the HMO managed care options available under NYSHIP.10. Participates in and provides investigation and education during the collective bargainingprocess with New York State. Research the implications and/or impact of proposedchanges or updates as required.11. Review of NYSHIP carrier annual rate renewal summary reports and participation in JCHBmeetings, including the NYSHIP Annual Rate Renewal meeting.12. Attends and provides educational presentations/workshops at Annual Conventions, StateWorkshops, Regional Conferences and other CSEA functions for CSEA staff, membersand activists, as required.13. Travel is required.14. Perform other necessary duties as required.MINIMUM QUALIFICATIONS:A two-year degree from a recognized college or university in business administration, laborrelations, health care administration, or a related field.ANDThree years of satisfactory business experience, a minimum of two years directly involved in theinterpretation of health benefits as they relate to collective bargaining agreements.ORA satisfactory combination of education, training, and experience as determined by CSEA.NOTE: Candidates must possess a valid New York State driver's license and have an automobileavailable for business use to be appointed.

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CSEA is an equal opportunity employer. Please read our EEO statement 518-257-1494 [email protected] ( [email protected])

Posted 2026-01-18

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