Corporate Solutions Insights & Execution Director - Product Benchmarking & Global Initiatives

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Corporate Solutions Insights & Execution Director - Product Benchmarking & Global Initiatives

Overview:
The Corporate Solutions Insights & Execution team is looking for a strategic-minded individual to support Corporate Solutions growth priorities globally. This candidate will have experience in developing and executing global and regional competitive benchmarking and research insights related to Corporate Solutions client performance and product capabilities, and support product and regional stakeholders on strategic initiatives.


Corporate Solutions is a fast-growing organization within Mastercard, focusing on pursuing the outsized B2B payments opportunity and capturing new payment flows among large corporations. Insights & Execution team sits centrally within Corporate Solutions, primarily responsible for:
Building client experience strategy and success measurement - end-to-end client experience journey design, CSAT customer satisfaction measurement
Leading large market B2B payment competitive intelligence – product and client performance benchmarking, market trends, and customer insights
Developing and executing global and regional strategic initiatives in collaboration with regional and product stakeholders, built on top of a strong analytical foundation


About the role:
This role reports to the Head of Insights & Execution, with close partnership with regional and product teams. The vision for the role is to build product capability and client performance benchmarking intelligence, drive business growth through actionable insights, and enable meaningful conversations with prospects and clients.


Key Activities:
Create product capabilities and client performance benchmarking intelligence through research and analysis with a data-driven approach
Provide research insights for internal and external use
Provide business insights support to senior management in the development and execution of strategic initiatives
Keep pulse on the macro-environment alongside Sales and Product functions
Assist sales in the creation of client pitch decks and client relationship reviews, and create compelling narratives to support client conversations and events
Develop and maintain relationships with key internal stakeholders to identify emerging needs and business challenges
Assist in budgeting & forecasting for business growth, development and tracking of key KPIs


All about you:
If rolling up your sleeves in a fast-paced environment where you get to build data-driven business cases while also being market and client facing excites you, please apply! Relatable experience that would translate well:
Extensive experience drawing key insights from data to build and manage business cases and inform strategy
Knowledge of B2B payment ecosystem and key industry trends
Cross-functional project management and ability to lead and influence partners
Track record of thought leadership and sharing original content, ideally in the payments space
Ability to communicate your vision and roadmap effectively to a wide variety of stakeholders (both internal and external)
Demonstrated success working with stakeholders across other business units, functions and markets in support of cross-functional projects/programs

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

Pay Ranges

New York City, New York: $187,000 - $318,000 USD

Purchase, New York: $179,000 - $305,000 USD