Lead manager corporate communications

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

eBay is redefining what it means to shop sustainably through the power of Recommerce — giving products a second life and empowering millions of sellers and buyers around the world. We’re looking for a strategic and creative Lead Manager, Corporate Communications to help tell that story.

This role will focus on strengthening eBay’s reputation as a leader in Recommerce by developing and executing communications strategies that highlight our impact on sustainability, circular commerce, and entrepreneurship. You’ll play a key role in driving proactive media relations, telling compelling customer stories through traditional and emerging mediums, and positioning eBay as an innovator in the future of commerce. At eBay, in Communications we are curious. We bring fresh ideas to the table and challenge each other, and we love learning about how AI is changing our profession.

The role reports to the Senior Manager, Corporate Communications and works closely with colleagues across Communications, Public Policy, Sustainability, and Marketing.

Key Responsibilities

• Develop and execute integrated communications strategies that elevate eBay’s Recommerce leadership narrative.
• Build and maintain strong relationships with key media outlets, journalists, and influencers to secure high-impact earned coverage.
• Identify and tell stories that spotlight eBay’s customers, employees, community, and sustainability impact.
• Partner with internal stakeholders to ensure message alignment across eBay’s corporate storytelling.
• Manage agency partners and collaborate on media strategy and campaign execution. Support executive visibility initiatives, speaking opportunities, and thought leadership programs tied to Recommerce and circular economy themes.
• Monitor media trends and coverage; provide analysis and insights to inform strategy.

Qualifications

• 8–10 years of communications or public relations experience, preferably in corporate, consumer, or sustainability communications.
• Communications agency experience strongly preferred.
• Proven track record in media relations and securing top-tier earned coverage.
• Exceptional writing and storytelling skills — especially in crafting narratives that prioritize customers.
• Strategic problem solver capable of translating business goals into compelling communication programs.
• Experience collaborating across global and cross-functional teams.
• Passion for sustainability, circular economy, or purpose-driven storytelling is a benefit.
• Understanding of and enthusiasm for incorporating AI tools into communications practices.
• Bachelor’s degree in Communications, Journalism, Public Relations, or related field.

The base pay range for this position is expected in the range below:

$140,800 - $188,000

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

The eBay Jobs website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.