Senior Associate, Administration

About the Role

As a member of the Global Service Delivery team within the Global Legal, Compliance & Regulatory organization, you will support operational excellence through the delivery of functional support activities. The ideal candidate has strong organizational skills, builds relationships across departments, and has a commitment to customer service.

Key Responsibilities

• Assists in global business support of executive leadership including facilities and office management, executive communications and change management

• Performs talent & staffing coordination including onboarding, offboarding, licensure, and managing assets

• Engages in regular strategic planning activities, drafting of executive communications, and change management initiatives

• Oversees use of office spaces, manages inventory of office supplies, and coordinates with AIG’s other functions to ensure smooth operations that are consistent with AIG policies and procedures

• Handles onboarding and offboarding processes, manages licensure and professional development activities for GLCR professionals, and oversees the allocation and management of assets

• Coordinates real estate space allocation, physical moves, office enhancements and improvements, signage, file consolidation and off-site storage

• Partners with the recruiting team, hiring manager, HR and other internal stakeholders to coordinate onboarding new employees and temporary staff, including IT asset requisitions and office seating allocation.

• Manages access to subscriptions, serving as a central point of contact for GLCR employees, the Sourcing team, and external subscription providers.

• Coordinates and communicates continuing education opportunities for attorneys and other GLCR professionals.

• Supports Enterprise Resiliency and Business Services deliverables.

• Leads attorney certification activities and manages continuing legal education opportunities.

• Manages department intranet and ensures design is easy to navigate and content is current.

What We Are Looking For

• 2+ years of executive support and/or project management experience

• Customer service / client success experience is a plus

• BA degree or equivalent experience

• Strong written and verbal communication skills

The base salary range for this position is $56,000-$71,000 and the position is eligible for a bonus in accordance with the terms of the applicable incentive plan. In addition, we’re proud to offer a range of competitive benefits, a summary of which can be viewed here: US Benefits

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to [email protected].

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