Assistant Director of Residential Mental Health Program

Assistant Director

PURPOSE:
Cedar House (Bronx) provides therapeutic and support services to adolescents ages 16–21 who are referred through ACS (Administration for Children’s Services) and the Juvenile Justice system. Our residents have experienced significant trauma that often results in behavioral, emotional, and developmental challenges. The program offers a robust Independent Living Skills curriculum, including vocational training and educational support, to prepare youth for successful, independent adulthood.

POSITION OVERVIEW :
The Assistant Program Director supports the Program Director and Clinical Director in providing leadership, ensuring quality service delivery, and maintaining compliance with agency policies and external regulatory standards. The Assistant Program Director is responsible for day-to-day operations, supervision of key staff, and oversight of programmatic systems that promote client safety, well-being, and progress toward independence.

KEY ESSENTIAL FUNCTIONS (List the functions that are essential to achieve the goals):
Program Operations & Oversight

• Oversee daily program operations to ensure a safe, structured, and therapeutic environment for youth.
• Lead weekly team meetings and provide supervision to the Senior Team Leader, Team Leaders, Programming Manager, and Cook.
• Ensure the physical environment and basic needs (food, hygiene, healthcare, etc.) of youth are met.
• Monitor and manage census, admissions, group assignments, and discharges.
• Participate in and oversee intake and case closing processes.
• Support adherence to program budget and financial guidelines.

Staff Development & Supervision

• Oversee training, onboarding, and ongoing development of direct care staff.
• Provide coaching and performance feedback to promote professional growth and accountability.
• Ensure adequate staffing levels and proper shift coverage.

Clinical & Programmatic Support

• Participate in the development and implementation of clinical and recreational programming.
• Collaborate with clinical team and provide input on service planning.
• Maintain engagement with community stakeholders, including emergency responders and neighboring organizations.

Compliance & Administration

• Ensure compliance with ACS, OCFS, COFCCA, and agency standards.
• Monitor documentation practices, including incident reporting and service note accuracy.
• Serve as a point of escalation for after-hours program concerns (on-call responsibilities).

TEAM PROCESS:

• Participate in intakes, assessments, and discharge planning.
• Attend and contribute to staff meetings, trainings, and off-site professional development as needed.
• Communicate clearly and effectively with team members, leadership, and external partners.

DOCUMENTATION:

• Review and follow up on incident reports in collaboration with the leadership team
• ​​​​ Ensure accurate and timely entry of documentation into electronic records.
• Maintain compliance with agency and regulatory documentation standards.
• Additional documentation responsibilities may be assigned at the discretion of program leadership and are not limited to the items listed above.

CORE COMPETENCIES:

• Commitment to trauma-informed, youth-centered care.
• Strong interpersonal and team collaboration skills.
• Cultural competency and ability to work effectively with diverse populations.
• Effective engagement strategies with youth.
• Excellent written and verbal communication.
• Detail-oriented, organized, and able to manage multiple priorities.
• Ability to work both independently and collaboratively.
• Valid driver's license and willingness to operate agency vehicles.

EDUCATIONAL/TRAINING REQUIREMENTS :

• Master’s degree in Social Work (MSW) required; licensure preferred.
  (A master’s in a closely related field may be considered based on relevant experience.)
• Minimum 5 years of experience in children’s mental health or child welfare; residential adolescent experience strongly preferred.
• At least 2 years of supervisory experience .
• Strong communication skills and ability to lead diverse teams.
• Proficient in Microsoft Office Suite; experience with CONNECTIONS and electronic medical record systems preferred.
• Familiarity with telemental health platforms is a plus.

SALARY AND BENEFITS:

• SALARY: $88,000 -
• BENEFITS:
  • Medical
  • Dental
  • Vision
  • 403B Retirement Plan
  • Access to CEU's with no cost to you!
  • 3 weeks vacation

EBA’s mission is to support families and strengthen communities through the high-quality implementation of evidence-based programs (EBPs). As a ‘production company’, we focus on the implementation issues back stage so that EBPs and community-based providers can be the ‘stars’ on stage. Over the past 15 years, EBA has served multiple states and counties in the areas of juvenile justice, child welfare, and behavioral health.

EBA offers a team of professionals with backgrounds in social services, juvenile justice, evidence-based programs, information technology and human resources. EBA’s interdisciplinary team brings a combined total of more than 150 years of experience in clinical services and program management related to community-based and evidence-based programs.

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