Behavioral Health Navigator I - UPMC Chautauqua

We are hiring a casual Behavioral Health Navigator to support UPMC Chautauqua!

The Behavioral Health Navigator I is responsible for the assessment and navigation of patients and families in collaboration with attending psychiatrists and other staff within The UPMC Chautauqua Emergency Department. They will develop initial treatment plans to facilitate disposition planning and assists with bed placement or disposition planning. They will have the ability to identify acuity level of patient and will facilitate the flow of information to promote effective communication regarding the patient care and patient operations and disposition.

The incumbent will work 2 12-hour and 2 8-hour shifts per week. Shifts will rotate to include days, evenings, nights, weekends, and holidays.

*UNDERGRADUATE & GRADUATE (IF APPLICABLE) TRANSCRIPTS MUST BE INCLUDED WITH YOUR APPLICATION*

Responsibilities:

• Complete all required documentation and paperwork, including psychiatric evaluations and commitment paperwork.
• Utilize DSMV for provisional diagnoses.
• Understand mental health laws and ensure accurate inpatient commitments.
• Know insurance processes and obtain necessary authorizations.
• Participate in interdisciplinary activities and maintain competency.
• Use up-to-date technology for patient care and referral planning.
• Handle a high volume of calls efficiently and follow scheduling guidelines.
• Respond quickly to appointment or admission requests.
• Review and summarize patient information for behavioral health admissions.
• Present cases verbally to physicians and others.
• Demonstrate triage and assessment skills for medical necessity.
• Provide accurate, timely information to colleagues and external agencies.
• Access social systems and provide resource information to patients and families.