DevOps Engineer

About Chartmetric Chartmetric, Inc. is a 10-year-old startup specializing in music data analytics. We are trusted by Universal MusicGroup, Sony, Warner, and Apple Music, as well as hundreds of other music companies and industry professionals. Our team has created a self-service data dashboard for the music industry to better understand the activity happening around artists. Together, we combine hundreds of thousands of real-time data points across iTunes, Spotify, YouTube, Google, Amazon, X, and others through our beautifully designed tool in order to make sense of the increasingly complex landscape of the music industry. About The Role • We are seeking a talented DevOps / Developer Experience Engineer to join our team and play a pivotal role in enhancing our development infrastructure and streamlining the developer workflow. This position combines traditional DevOps responsibilities with a focus on creating exceptional developer experiences through tooling, automation, and process optimization. What You'll Do

• Infrastructure & Operations

• Design, implement, and maintain scalable cloud infrastructure using Infrastructure as Code (IaC) principles
• Manage CI/CD pipelines and deployment processes across multiple environments
• Monitor system performance, reliability, and security, implementing proactive solutions
• Automate operational tasks and eliminate manual toil through scripting and tooling
• Ensure high availability and disaster recovery capabilities

• Developer Experience

• Build and maintain internal developer tools and platforms that improve productivity
• Streamline onboarding processes for new developers and reduce time-to-first-commit
• Design and implement developer-friendly APIs, SDKs, and documentation
• Create self-service capabilities that reduce dependencies and waiting times
• Gather feedback from development teams and iterate on tooling based on pain points

• Collaboration & Process Improvement

• Work closely with engineering teams to understand workflow challenges and requirements
• Champion best practices for code deployment, testing, and monitoring
• Lead initiatives to improve development velocity and reduce friction
• Participate in incident response and post-mortem analysis
• Mentor team members on DevOps practices and tooling

What We're Looking For

• Technical Skills

• 3+ years of experience in DevOps, SRE, or Platform Engineering roles
• Strong proficiency with cloud platforms (AWS, GCP, or Azure)
• Experience with Infrastructure as Code tools (Terraform, CloudFormation, or Pulumi)
• Hands-on experience with containerization (Docker) and orchestration (Kubernetes)
• Proficiency in CI/CD tools (Jenkins, GitLab CI, GitHub Actions, or similar)
• Strong scripting skills in Python, Bash, or Go
• Experience with monitoring and observability tools (Prometheus, Grafana, ELK stack, or similar)

• Developer Experience Focus

• Experience building internal tools and platforms for development teams
• Understanding of software development lifecycle and common developer pain points
• Familiarity with API design and developer-facing documentation
• Experience with version control systems and Git workflows
• Knowledge of testing frameworks and quality assurance processes

• Soft Skills

• Strong problem-solving abilities and analytical thinking
• Excellent communication skills and ability to work with cross-functional teams
• Customer-focused mindset with emphasis on developer productivity
• Proactive approach to identifying and resolving issues
• Ability to balance technical debt with feature delivery

• Preferred Qualifications

• Knowledge of security best practices and compliance frameworks
• Background in software development or engineering
• Familiarity with cost optimization strategies for cloud infrastructure
• Previous experience in a high-growth or scaling environment

What We Offer

• Competitive salary and equity package
• Comprehensive health, dental, and vision insurance
• Opportunity to shape developer experience across the organization
• Access to cutting-edge tools and technologies

Team Culture • We believe that great developer experiences lead to better products and happier teams. Our DevOps/DX team operates as enablers and force multipliers, working collaboratively to remove friction from the development process. We value automation, measurement, and continuous improvement, always asking "how can we make this better for our developers?" The Pay Range For This Role Is 135,000 - 165,000 USD per year(San Mateo) 120,000 - 150,000 USD per year(New York)