Executive Director, Operational Resilience

SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG’s shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges.

In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization’s extensive global network. The Group’s operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.

The anticipated salary range for this role is between $188,000.00 and $235,000.00. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees.

Role Description

The Executive Director of Third-Party Operational Resilience is responsible for the implementation, and maintenance of SMBC America’s Division's Operational Resilience framework with a focus on Third Parties. This position will also contribute along the Operational Resilience Lifecycle which includes identifying of Important Business Services, creating process maps, identifying critical applications and third parties, scenario testing and metrics monitoring.

Responsibilities of the Department include developing resilience strategies, policies, and framework specific to SMBC that reflect changes to the environment and business operations; delivering business analytics and reporting, monitoring, and analyzing key risk and control indicators.

The Operational Resilience team is accountable for (1) identifying all SMBC Americas Division (AD) Important Business Services, (2) create end-to-end process mapping and identify underlying people, technology and third-party assets associated with delivering the service, (3) test all Important Business Services (IBS) and (4) create Service Playbooks for each IBS on how to deliver the service in a crisis. This role will focus on all third-party attributes and ensure alignment with the overall Operational Resilience program.

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  • Lead and develop the Third-Party Program within the Operational Resilience Operational Resilience Office.
  • Determine which qualitative/quantitative metrics and establish data collection protocols, validation data quality and develop comprehensive reporting tracking supplier remediation process, status, and actions. Develop and report comprehensive risk appetite metrics and Key Risk Indicators (KRIs) to monitor Critical third parties to management.
  • Collaborate with Business Owners to create contingency plans and exit strategies for the Firm’s most critical vendors.
  • Respond to internal and external audits, exams and requests for information.
  • Support the understanding of where third-party relationships exist, the services they provide, ability to recover, recovery alignment to service level recovery, interconnectedness of third parties, and review of their alignment to the Important Business Service.
  • Complete annual validations of all business continuity/disaster recovery plans for critical third parties to assure proper recoverability of the third-party.
  • Participate in post-incident reviews of all incidents related to the Firm’s critical third parties.
  • Proficiency in risk assessment methodologies, risk scoring models, concentration risk analysis, and fourth-party risk management.

Qualifications and Skills

• • 10+ years of experience in third-party risk management, preferably financial services.
  • Knowledge of core competencies across the 4 Pillars of Operational Resilience (1.) Business Resilience, (2.) Technology Resilience, (3.) Third Party Resilience, and (4.) Cyber Resilience.
  • Experience creating policy, procedure, and playbook documents. The ability to define problems, collect relevant information, and draw insightful conclusions.
  • Demonstrated success building or maturing a third-party risk function.
  • Strong communication, interpersonal, problem solving, organizational and time management skills.
  • Familiarity with operational risk and enterprise risk management best-practices and controls.

SMBC’s employees participate in a Hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process. Hybrid work may not be permitted for certain roles, including, for example, certain FINRA-registered roles for which in-office attendance for the entire workweek is required.

SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know at [email protected].