Benefits Communications, Sr. Associate

Location Designation: Hybrid - 3 days per week

Our New York Life culture has laid the foundation for over 180 years of commitment to our employees, agents, policy owners, and the communities where we live and work. Here you become a valued part of a welcoming, inclusive, and caring organization with a long-standing legacy in stability and growth. The strength revolves around our diversified, multi-dimensional business portfolio that goes beyond life insurance.

As a Fortune 100 company and industry leader, we provide an environment where you can explore your career ambitions, offering opportunities to tackle meaningful challenges and stretch your skills while balancing work and life priorities. You will be part of an inclusive team guided by our belief to always be there for each other–providing the support and flexibility to grow and reach new heights while making an impact in the lives of others.

You are our future, and we commit to investing in you accordingly.

We are seeking a detail-oriented, strategic communicator and strong project manager to support and enhance the company's benefits communications. This individual will create clear, engaging content that promotes benefits, builds understanding, and supports employees, agents, retirees, and new hires. The role involves managing communications across multiple channels, and coordinating across teams and vendors to deliver timely, compliant, and effective messaging that improves the overall employee experience and understanding of benefits programs.

What You’ll Do:

• Develop and maintain benefits communication materials, including newsletters, guides, and presentations.
• Create and update orientation and onboarding materials to reflect current benefits offerings and practices.
• Manage cross-functional projects related to benefits communication and change management, ensuring all milestones and deliverables are met.
• Collaborate with vendors and internal stakeholders to ensure timely and accurate distribution of benefits content.
• Gather and analyze employee feedback to improve communication strategies and address information gaps.
• Partner with cross-functional teams to streamline communications and enhance employee engagement.
• Lead key projects related to benefits communication and change management.
• Support the development and implementation of benefits-related initiatives and programs.
• Ensure all communications are compliant with company policies and regulatory requirements. 

What You’ll Bring:

• Bachelor’s degree in communications, Human Resources or a related field preferred.
• Minimum of 1-3 years of experience in benefits communication or a related role.
• Excellent written and verbal communication skills.
• Strong understanding of employee benefits and HR practices.
• Proven ability to manage multiple projects and meet deadlines.
• Experience with vendor coordination and management.
• Ability to work collaboratively, independently and with cross-functional teams.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

Skills:

• Strategic thinking and problem-solving skills.
• Strong organizational and project management skills.
• Ability to analyze and interpret data to improve communication strategies.
• Attention to detail and accuracy.
• Ability to adapt to changing priorities and work effectively under pressure.
• Strong interpersonal skills and ability to build relationships with internal partners and vendors.

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Pay Transparency

Salary Range: $77,500-$101,00

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Our Benefits

We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site .

Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life’s leadership in this space.​

Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation . We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of .

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 92149