Title MGR - FULFILLMENT, USC

Rich’s, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4 billion, Rich’s is a global leader with a focus on everything that family makes possible. Rich’s—Infinite Possibilities. One Family.

Purpose Statement

The USC Fulfillment Manager will develop and manage the USC Finished Goods fulfillment and deployment strategy including the implementation of distribution optimization opportunities, and the spend efficiency of the USC Region Stock Transfer freight. This role receives demand and supply requirements from Planning and works to ensure fulfillment management and execution throughout the network. In alignment with transportation and warehousing, they work to ensure transportation lane requirements and optimal finished goods inventory & warehouse space requirements.

Key Accountabilities And Outcomes

• Receives and executes fulfillment management processes based on supply and demand information received from Planning through the development of supply plans for designated production facilities, production lines, and contract manufacturers.
• Drives data driven decisions to optimize plans and processes.
• Primary fulfilment objective is to meet or exceed case fill Service KPI target of 98.4%
• Drives accountability within the group through process & performance metrics for the Fulfillment function.
• Actively leads and manages the Distribution Center Sales and Operations Planning (DC S&OP) process to ensure a balance between customer service, inventory turn objectives, transportation and distribution center efficiency.
• Assist in identifying, organizing, and executing cost improvement programs with work groups, planning personnel to achieve cost reduction goals.
• Analyze capacity utilization and provide information to support business case for capacity expansion.
• Sets lane level transportation utilization goals, and works to drive STO utilization metrics
• Works with the Customer Fulfillment Optimization Leader to identify and implement roadmap opportunities such as POM (point of manufacture) opportunities
• Manage and Support PDP, Talent Management, Succession Planning, and Engagement processes.
• Manage key aspects related to network planning activities in support of the Customer Fulfillment Optimization Leader
• Proactively plan to mitigate warehouse congestion and gridlock issues and orchestrate all issue management activities.
• Develops and balances plant & DC load shipment plans with DC Inbound schedules.
• Track and report on Transportation Spend Efficiency inclusive of STO Utilization, Warehouse to Warehouse levels, Warehouse Space Utilization, and DC Inventory Projection Accuracy.
• Analyze and review inventory to minimize spoilage and maximize inventory turns
• Manage the Fulfillment Planning team.
• Provide daily leadership and direction to the Fulfillment Planning team
• Collaborate with COE roles for Supply, Inventory, and Fulfillment to establish and ensure compliance in execution of distribution planning Best Practices.
• Provide direction for the development and communication of Fulfillment Plan objectives.
• Manages the integration of Fulfillment Planning activities to Rich Products ESO partner(s)
• Collaborates with Customer Fulfillment Optimization Leader, 3PL Management Leader, and Procurement Category Leaders on the expansion or contraction warehouse space to support production and sales plans over tactical and strategic planning horizons
• Acts as Fulfillment SME for Blue Yonder planning software utilization and continuous improvement

Knowledge, Skills, And Experience

• Bachelor's degree in Business or Logistics required, MBA desirable.
• 5 -10 years of planning and/or management experience.
• Strong statistical and spreadsheet analytical skills.
• Knowledge of manufacturing, distribution, and customer service.
• Demonstrated experience leading teams through coaching, mentoring and training.
• Ability to develop and execute continuous improvement activities and work with diverse teams to achieve results.
• Strong project management skills.
• Good communication, presentation, interpersonal and listening skills.
• Demonstrated ability in use of PC based work processing, spreadsheets and presentation software. (MS Word, MS Excel and MS PowerPoint)
• Maintain understanding of industry inventory management techniques. (APICS certification or matriculation required)

Compensation

In accordance with state law, the rate or range provided is Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, shift differential, and location.

Annual Range/Hourly Rate

$90,800.00 - $136,200.00

Rich Products Corporation, its subsidiaries and affiliates (“Rich’s”), are committed to a policy of Equal Employment Opportunity, standing up for fairness and maintaining a culture of belonging, to provide an exceptional experience for all. We will not discriminate against an applicant or employee on the basis of race, color, religion, sex, national origin, disability, military or veteran status, or any other Federal or State legally protected classes. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich’s. Please contact Rich’s Associate Experience Network at [email protected] if you need assistance completing this application or to otherwise participate in the application process.