Server Assistant

Jean-Georges Restaurant is Seeking Experienced Server Assistants!

THE BRAND

Jean-Georges Management is built on a powerful culinary foundation and has evolved into a reputable and award-winning restaurant group. From inception, Chef Jean-Georges Vongerichten placed emphasis on the importance of providing the very best in culinary and tailored hospitality, which has resulted in the success of an acclaimed constellation of international restaurants. With over 60 restaurants worldwide we continuously strive towards excellence and rely on the support of our culinary and hospitality team members to contribute to our worldwide operations.

POSITION SUMMARY

The Server Assistant will assist servers and attend to the guests of the restaurant by upholding the quality of food, beverage, and service. This position will assist with clearing dishware, and setting up tables to ensure service runs smoothly. We are looking for candidates who are committed to learn and grow in their work environments. Requirements include strong organization skills, time management, attention to detail, and a desire to provide unsurpassed hospitality.

ESSENTIAL JOB RESPONSIBILITIES (not all inclusive)

• Assist servers by clearing tables, setting tables, refilling beverages and dishware, and attending to guest requests
• Provide attentive and quality service to all guests during their dining experience
• Ensure compliance with occupational, health, and safety standards
• Ensure the area is well stocked, and maintain the cleanliness of the workspace throughout the shift
• Participate actively during pre-shift meetings
• Participate in restaurant service and team training
• Ensure consistent communication with staff members, management, and the kitchen during service
• Demonstrate ability to aid co-workers during service while successfully maintaining responsibilities
• Provide courteous and efficient service
• Respond positively and promptly to customer concerns and complaints
• Maintain a welcoming and orderly restaurant environment
• Complete side work according to the schedule
• Act as part of the team to maintain the high standards of cleanliness and appearance throughout all areas of the restaurant both before, during and after service
• Reliably complete all assigned side work
• Demonstrate knowledge of Department of Health (DOH) standards

KNOWLEDGE, EXPERIENCE AND SKILLS

• A minimum of two years’ experience in fine dining
• Friendly, outgoing, energetic team player with a positive attitude
• Experience working in a fast-paced professional restaurant
• Desire and dedication to learn and offer fine dining service
• Ability to think quickly and multi-task in a fast-paced environment
• Ability to communicate effectively
• Ability to take direction and execute
• High standards for cleanliness of workspace and service areas
• A desire to advocate on behalf of the guest as well as notice and pursue when a guest is dissatisfied
• A willingness to jump in and assist with additional duties when needed (bussing tables, greeting guests, running food) and a great team player
• Genuine warmth and hospitality
• FULL AVAILABILITY  which includes daytime hours, evening hours and weekends

PHYSICAL REQUIREMENTS

• Must be able to lift and carry up to 25 lbs
• Ability to stand for prolonged periods of time
• Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the work area and property. Bend, lift, carry, reach/extend arms, and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
• Climbing steps regularly

COMPENSATION

The base pay range for this position is paid a minimum wage and a tip credit is taken when applicable. The determination of what a specific employee in this job classification is paid within the range depends on a number of factors, including, but not limited to, prior employment history/job-related knowledge, qualifications and skills, etc.

We look forward to hearing from you!

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