Family Support for Student Success Specialist

CCSI (Coordinated Care Services, Inc.)
Syracuse, NY

Job Title: Family Support for Student Success Specialist
Location: Syracuse, NY
Status: Full-Time, 40 hours [non-exempt]
Pay Rate: $51,500 annually

Put the CARE in your CAREER!

At CCSI, our mission is to activate possibilities for our customers and employees through collaboration, compassion, equity, and imagination. For more than 30 years, CCSI has been a leading non-profit partner to local governments, schools, and community-based organizations, helping them improve their business processes so they can focus on their missions. If you’re looking for a career with purpose that creates lasting change in the community, we encourage you to apply.

 

ABOUT THE POSITION: Join the Family Support for Student Success Program and work with local schools and the Onondaga County Department of Children and Family Services to ensure child safety and boost student success.

In this role, you will be responsible to:

  • Bridge the gap between home and school by working with families, teachers, support teams, other service agencies, and administrators.
  • Support families to overcome challenges affecting their child's academic performance.
  • Ensure the safety and welfare of children.
  • Collaborate with school staff and community providers to remove barriers to student success
    • Serve as a resource and team member within the School Intervention Team.
    • Collaborate with school teams on assessments for assigned students/families.
    • Bridge the gap between home and school by working with families, teachers, support teams, other service agencies, and administrators.
    • Facilitate interventions and problem-solving with students, families, school personnel, and community partners.
  • Conduct home visits and provide family support:
    • Conduct bi-weekly home visits for assigned families.
    • Coordinate support and services for up to twelve families with intensive needs.
    • Provide goal-driven service planning, case management, and linkages to reduce barriers.
    • Assess safety and risk for all children in the caseload at every contact.
    • Facilitate Service Plan and Review meetings as scheduled.
    • Coordinate transportation for service planning as needed.
    • Manage urgent client situations with flexibility.
    • Complete all NYS OCFS mandated assessments, progress notes, and documentation.

EDUCATION AND EXPERIENCE:

  • Bachelor’s degree or equivalency ( see CCSI's equivalency chart )
  • Ability to satisfactorily complete required background screenings: criminal, DMV, and NY State Central Registry.
  • Complete the NYS Child Welfare Foundations program within the first six months of employment.

ADDITIONAL REQUIREMENTS:

  • Valid Class D New York State Driver License.
  • Reliable transportation
  • Respect the confidentiality of all CCSI and customer information you encounter. Staff handling protected health information, personally identifiable information, and other sensitive data must follow CCSI’s Code of Conduct, Privacy and Security Policies, and comply with New York State and Federal regulations.
  • Report to the assigned school three days a week and to Rock West/remote location two days a week as designated by the Program Supervisor.

 

Posted 2026-05-22

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