Bloomingdale's Fine Jewelry Clerical Associate, Full Time - 59th Street
- Day-1 Medical, Dental, Vision Benefits for eligible colleagues
- Competitive Pay
- Paid Time Off
- Flexible Holiday Time-Off & Flexible Scheduling
- Instant access to earned wages with PayActiv
- Enhanced benefits: pet, home & auto insurance & more
- 401(k) plan options available
- Bonus earning opportunities
- Growth potential opportunities
- Employee Discount at Bloomingdale's & Macy's Stores
- Ensure fulfillment is complete to goal in partnership with staff
- Pack & ship all fulfillment orders & client sends coordinating with internal partners and meeting client requests
- Process client repairs & stock repairs to ensure care and attention to service and shortage
- Process special orders to achieve timely delivery and accurate processing
- Unpack, store and merchandize new receipts in partnership with staff
- Process and coordinate all transfers, RTVs & markdowns to ensure timely movement of stock
- Order supplies, including partnering with receiving manager for jewelry gift box needs
- Lead all aspects of shortage control
- Own fulfillment function in Fine Jewelry with attention to packaging, processing and security standards
- Understand impact of operational control on sales and service
- Maintain key log compliance to ensure inventory and security control
- Ensure signage compliance to promote brand integrity and superior service levels
- Communicate arrival of new receipts and educate staff on product features and security standards
- Organize back stock for ease of selling and improved service
- Complete weekly counts to control inventory and meet customer demand
- Ensuring daily diamond testing is to standard
- High School Diploma or equivalent required.
- 1-2 years related experience.
- Able to easily engage in conversation.
- Social ease and quick response to customer needs and inquiries.
- Able to maintain composure in difficult situations.
- Detailed oriented about product knowledge.
- Able to communicate effectively with customers, peers and management.
- Basic math functions to operate register, handle money and make change.
- Able to use a calculator.
- Able to work independently and as part of a team in a learning environment.
- Able to use and navigate multiple technological devices.
- Ability to sell and build a sale through conversational interaction.
- Enjoys meeting and interacting with customers; demonstrates strong interpersonal skills.
- Ability to work in a fast-paced environment, handle multiple priorities and learn new procedures.
- Ability to work a flexible schedule based on department and store/company needs which may include day, evening, weekends, and/or holidays. Regular, dependable attendance and punctuality is required.
- Position requires prolonged periods of standing/walking around store or department.
- May involve reaching, crouching, kneeling, stooping and color vision.
- Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions.
- Frequently lift/move up to 25lbs.
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