Counter Associate at Open Face

Open Face is intentional, consistent, and genuine. We collaborate to cultivate a positive and inspiring team environment. Positions offer variable working hours and include weekends, evenings, and holidays. Visit us at: eastman.org/open-face-eastman-museum or @openfacefoods on Social Media.

Job Title : Front Counter Associate
Pay Rate : $17.60 per hour plus tips
Working Hours : Between 20 – 35 hours per week
Start Date : ASAP

CORE:

Counter Associates guide customer interactions and shape experience expectations. This role includes customer service, daily operations, and food prep.

CORE DUTIES:

• Cultivate lasting relationships with Open Face customers.
• Elevate the Open Face customer experience.
• Showcase menu offerings and expertly guide customer choices.

UNIVERSAL RESPONSIBILITIES:

• Provide genuine customer service.
• Nurture peer guidance.
• Maintain exceptional product and brand knowledge.
• Accurately and efficiently input Square POS orders.
• Intentionally build and plate menu items.
• Expedite and deliver food orders.
• Consistently and accurately implement recipes.
• Execute precise prepping, slicing, and portioning.
• Clean and reset work surfaces, equipment, and dining areas.
• Perform daily dishwashing.
• Open and close the eatery.
• Maintain inventory and manage stock.
• Prep and fulfill catering orders.
• Other duties as assigned.

MINIMUM QUALIFICATIONS:

• High school diploma or equivalent.
• Monroe County Food Safety Certification.
• Guest service/visitor engagement skills.
• Desire to excel in the hospitality industry.
• Comprehensive food service experience.
• Intentional, meticulous, and organized.
• Self-motivated, reliable, and effective communication skills.
• Maintain quality and consistency in performance and product.
• Maximize time management in a dynamic setting.
• Standing, walking, lifting (25lbs), carrying, reaching, pushing/pulling, handling, speaking, hearing, reading, seeing, and repetitive motions.
• Work is primarily performed in moderate to light noise. Exposure to heat sources (oven and coffee maker, steam tables, etc.), hazardous equipment (knives, meat slicers, etc.), and cleaning agents (dish detergents, sanitizer, etc.).

Please submit your resume for consideration to [email protected]

Pay: $17.60 - $23.60 per hour

Benefits:

• Dental insurance
• Disability insurance
• Employee discount
• Health insurance
• Paid sick time
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person