Customer Service Representative (Inbound Calls)
Customer Service - Jewelry
Job Title: Customer Service
Location: Williamsville, NY
Full/Part Time : Full Time
Hourly/Salary: Hourly
SUMMARY
The Customer Service position requires a dynamic personality, strong phone skills, detail orientated, order processing and servicing customers accurately and efficiently. Full-time positions available. Kick start your new career with Rembrandt Charms today! Growth opportunities available!
PRIMARY RESPONSIBILITIES
· Answer and service inbound calls from existing retail accounts.
· Order processing with accuracy and efficiency.
· Respond promptly to customer inquiries.
· Learn and maintain current brand, product, and industry knowledge.
· Work well in a team environment, sharing a common goal.
· General customer service duties.
· Assist throughout the office as necessary
. General customer service duties
KNOWLEDGE AND SKILL REQUIREMENTS
· Ability to multi-task, managing time effectively and results oriented.
· Proficient computer skills, including Microsoft Office.
· Ability to interact with customers over the phone and email.
. Strong verbal and written communication skills.
EXPERIENCE
Customer service, phones, inside sales or retail jewelry experience is a plus.
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Benefits:
- Health insurance
- Paid time off
Experience level:
- 1 year
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Application Question(s):
- Describe your experience working as a customer service representitive and taking inbound calls
Education:
- High school or equivalent (Preferred)
Work Location: In person
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