Housing Navigator

Job Description

Job Description

A Spanish version of this position is available upon request
La version de esta posicion esta disponible en Español si es requerida

BHSN, one of the fastest growing organizations providing whole person care in the region, is in search of passionate individuals to join our rapidly growing team!

Join our Stop Domestic and Sexual Violence Program! The Housing Navigator is responsible for providing support, information, and advocacy as necessary to tenants housed through our Domestic and Sexual Violence permanent housing program in addition to providing direct services for victims of domestic and sexual violence.

Schedule: Monday - Friday 8:30am-4:30pm wWith some nights/weekends for events

Essential Duties & Responsibilities:

• Provide ongoing services to individuals residing at our permanent STOP Domestic & Sexual Violence housing program including scheduling apartment viewings to determine safety within Program, setting goals for overall safety and wellbeing, and creating interactive activities to create a sense of community for all residents to promote quality of life.
• Advocate with clients regarding DSS, Plattsburgh Housing Authority, community housing agencies, and other agencies to meet individual needs/goals.
• Assist individuals with immediate housing needs: furniture, electricity, moving needs, etc. Assist clients with safety planning, goal setting regarding health care, child-care, education, employment, volunteering, etc.
• Maintain billing information and records, ensuring compliance and follow through in a timely manner
• Provide on-going support services to those impacted by domestic and sexual violence including, but not limited to, supportive counseling, transportation, advocacy, safety planning, safe housing, childcare, assistance filing court petitions as well as compensation claims with the Office of Victim Services, and follow-up to clients as deemed appropriate
• Participate in back-up coverage to volunteers on the hotline during non-business hours
• Provide outreach to the community and participate in community events
• Communicate agency philosophy about domestic violence

• Participate in agency initiatives, trainings, and staff meetings as required
• Additional duties as assigned

Qualifications & Experience

• High School Graduate or equivalent, Associate degree in Human Services related field preferred
• One year experience in social services setting preferred
• Valid NYS or other State driver’s license
• Reliable transportation for travel required
• Strong commitment to upholding the mission and values of the STOP Domestic & Sexual Violence program, with the ability to meet the role’s demands with or without reasonable accommodation, as requested by the Human Resources Department.
• Ability to work independently and as part of a team, with excellent organizational, communication, and interpersonal skills.

What’s in it for you?

• Generous benefits, including personalized health coverage, paid time off, and holiday pay
• Working within our community, making a real impact, working alongside passionate colleagues
• Accessible leadership team, coaching for your growth, and ample training opportunities
• As a rapidly growing organization, there are endless opportunities to grow within the organization
• Community discounts, loan forgiveness & more

EEO Statement: BHSN is an Equal Opportunity Employer, and supports Diversity, Equity, and Inclusion in its hiring and employment practices so that every team member can feel like they belong and be their authentic self to thrive in their personal and professional lives. In order to do that, all applicants will receive consideration for employment without regard to age, race (including traits historically associated with race, including but not limited to, hair texture and protective hairstyles), creed, color, national origin, sexual orientation, military status, sex, disability, genetic predisposition or carrier status, marital status, arrest record or status as a victim of domestic violence, familial status, gender/gender expression, reproductive health decisions , citizenship or immigration status or any other factor prohibited by law.