Senior director of and employment services

Position Summary:

Person is highly motivated, has a good command of OPWDD regulations, and new initiatives for Employment. This person understands the impact of meaningful employment and the importance of assisting people to get there.

They are responsible for the overall running of the Employment department and to work with Day Habilitation programs to move people into employment. They are responsible for creating relationships with OPWDD, businesses, corporations, schools and other organizations to create partnerships for volunteer and employment opportunities.

Primary Responsibilities and Essential Functions of Position:

Under the direction of the Vice President of Day Services the SR Director of Transition and Employment is responsible for the following:

• Develop partnerships in the community for employment.
• Work with both local and extended community corporations and businesses for both employment and internship opportunities
• Work with Heartshare’s Marketing and development department to create partnerships, internships and experiences.
• Provide continuous oversight for all the employment programs
• Ensure that the services provided are of high quality and meet the diverse physical, social, developmental, and appropriate needs of the individuals.
• Ensure that there is adequate protection of each program participant’s health, safety, comfort, well-being, and civil, human and legal rights.
• Ensure that the program’s physical plant is always clean and well-maintained. Work with appropriate personnel within HeartShare, as well as the building’s landlord and outside vendors, to promptly handle physical plant issues.
• Maintain a current table of organization that clearly delineates lines of authority and responsibility for program administration and oversight when supervisors are absent.
• Ensure Asst. director maintains Policies & Procedures governing the day-to-day operation of the Employment Programs, including admission and discharge procedures.
• Provide oversight of the smooth and effective functioning of the Program Planning Team process throughout the Employment Services Program.
• Provide oversight to ensure all Heartshare policies for billing, attendance, monthlies, Pcare and precision care guidelines are followed by staff and oversees and ensures these are completed during the required time frame.
• Ensures the QA plan that has been developed for that site if followed.
• Responds and completes all follow up for Incidents and occurrences within the required time frame
• Responds and completes all audit citations for both OPWDD and Heartshare within the given time frame
• Serve as a role model for individuals and staff. Abide by agency dress code. Always conduct oneself in a professional manner. Avoid gossip and negative discussions.
• Remain sensitive and responsive to cultural differences of agency service recipients and staff.
• Participate in in-service training and on-site workshops, as required, for professional growth and development. Attend external training and workshops as appropriate.
• Represent HeartShare, both within and outside the organization, in a manner that promotes the mission, vision and values of the agency. Personally adhere to all agency policies and procedures.
• Using positive approaches when handling difficult situations; avoiding gossip and negative discussions; and being flexible in adapting to change.
• Undertaking any additional tasks and initiatives as assigned by the Vice President of Day Services.

Documentation and Fiscal

• Ensure Medicaid required documents are in Pcare and review Spreadsheet with all information.
• Maintain required Medicaid information and audits
• Ensure all required documents for billing SEMP, Pathways, EPT, and Prevocational are in Pcare and required paper work and reports for people we serve are sent to OPWDD.
• Ensure all required reports are sent to OPWDD as required

Quality Assurance

• Along with the QIDP and the VP of Day Services Department, meet and exceed all regulatory standards, and that program staff follow all state and federal regulations, as well as HeartShare’s internal policies and procedures.
• Ensure all staff take the required trainings as designated by OPWDD and HeartShare
• Ensure all staff within the first 18 months of employment complete the 22-credit requirement from Eleversity.

Staff Supervision and Development

• Participating in the interviewing, hiring and initial in-service orientation of new Staff. Providing ongoing and timely supervision of assigned staff, including quarterly observations.

• Master's Degrees in Developmental Disabilities, Education, Psychology Social work Human Services, Vocational Rehabilitation, Public Administration, Business Administration, or related field required.
• Minimum five years' experience with supervising Supportive Employment, Customized Employment, Pre -Vocational and related programs in the OPWDD system for special needs populations
• Excellent written and oral communication skills, including assisting with grant writing.
• Highly energetic, focused and accountable. Ability to work well with all levels of staff.
• Extensive knowledge of OPWDD Supported employment, Pre-Vocational, ETP and Pathways to employment service regulations.

Benefits

What we offer once YOU join our growing family:

At HeartShare we offer a comprehensive benefit package based on full-time/part-time status. You can expect:

• Rewarding Work in a team environment.
• Paid vacation, sick, personal days, and holidays.
• 403(B) retirement plans with employer contribution.
• Health, dental, vision and life insurance.
• Employee Assistance Program (EAP).
• Flexible spending account (Dependent Care, Medical, Parking, and Transit).
• Employee Appreciation Programs and Events.
• Tuition Assistance Program.
• Professional Development opportunities.
• Gympass Discount
• Verizon Wireless Discount.
• BJs Membership discount.
• Discounts on Broadway tickets, movie tickets, theme parks, sporting events, gift certificates & more

HeartShare is an Equal Opportunity Employer (EOE). If you need to request accommodation during the recruiting process, please reach out to [email protected].

About HeartShare

Who WE ARE:

For over one hundred years, HeartShare has dedicated itself to improving the lives of people needing special services and support. The HeartShare team, now 2,100 employees and growing, helps individuals develop to their fullest potential and lead meaningful and enriched lives. To learn more about HeartShare, please visit our website at or follow us on Twitter LinkedIn YouTube Instagram Facebook

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