Workplace Ambassador

: About Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Overview: If you love New York, creating memorable experiences, have great organization skills and a sharp eye for intricate details, Pyramid Global Hospitality Workplace Services is looking for you! The Workplace Ambassador will work out of our New York City Site to support the day-to-day operations for meetings and events along with booking and support for employee Workspace. This position is the first impression and point of contact for visitors, employees and vendors for their location. Primarily Monday - Friday but schedule may vary on occasion based on client needs and business demands. ESSENTIAL FUNCTIONS:

• Booking employee Workspace
• Employee Workspace liaison and support
• Ticket guidance for Av and facility related issues
• Greet guests and escort them to their respective meeting/event
• Provide responsive, “on-demand” services to clients and employees
• Utilize and maintain electronic & digital data on services provided
• Works closely with Meeting & Event Managers
• Liaison between meeting managers, AV, technical support and food vendors
• Provides information and resources to meeting attendees
• Walks meeting and event space; reports maintenance, housekeeping, and other needs accordingly and follows up to ensure concerns are resolved
• Follow up with change requests to ensure accuracy and operational communication
• Knowledgeable in basic A/V and IT functions
• Provides administrative support as needed to leadership and Planning Managers
• Maintain par office supplies and monthly inventory

Qualifications:

• High School Diploma or equivalent
• 1 year of customer service, hotel, or similar experience preferred
• Experience in the hospitality industry preferred
• Excellent computer software knowledge of Microsoft Office Suite and PMS systems
• Exceptional organizational and communication skills
• Exceptional written and verbal skills

Compensation Range: The compensation for this position is $30.00/Hr. - $32.00/Hr. based on qualifications and experience.