Data Center Operations Manager

Cogent Communications, Inc
Syracuse, NY

Company:

Cogent Communications is a global, Tier 1 facilities-based ISP, consistently ranked as one of the top five networks in the world and is publicly traded on the NASDAQ Stock Market under the ticker symbol CCOI. Cogent specializes in providing businesses with high speed Internet access and Ethernet transport services. Cogent's facilities-based, all-optical IP network backbone provides IP services globally. Since its inception, Cogent has unleashed the benefits of IP technology, building one of the largest and highest capacity IP networks in the world. This network enables Cogent to offer large bandwidth connections at highly competitive prices. Cogent also offers superior customer support by virtue of its end-to-end control of service delivery and network monitoring. A competitive base salary and a full benefits package including; Health, Dental, Vision, Paid Time Off (PTO), Short- and Long-Term Disability, Life Insurance, Holidays, Parental Leave, 401(k) plan with employer match, stock options, and an Employee Assistance Program. Most benefits take effect within 30 days of employment, and some require a waiting period.

Compensation: [Starting / Initial] Base Salary Pay Range: $65,000-$90,000/yr.

Specific offers within the listed pay ranges are determined by a variety of factors such as experience, education, skills, certifications and business needs.

Responsibilities:

Cogent Communications is seeking a Data Center Operations Manager in the Syracuse NY area. Travel within cities will be required.

Keep the assigned Cogent datacenters operational and alarm free

Provisioning and turn-up customer orders (Rack, power, cross-connects)

Select, manage and train vendors on datacenter related activities

Coordinate datacenter activity with NOC and Datacenter Engineering

Setup regular maintenance works

Respond to problems that require a dispatch to a site and work with support until problems are solved, these dispatches may be out of business hours

Ability to work flexible hours based on facility maintenance requirements

Travel to other data centers sites in different cities

Perform physical labor as required

Qualifications:

3+ years’ experience with datacenter operations or telecommunications network environment

Knowledge of critical equipment in the data center (Electrical, HVAC systems, Fire systems, Power systems – UPS, Switch, Diesel Generators)

Experience managing vendors and contractors and work several projects in parallel and

High-energy individual with interpersonal skills to work effectively with others

Project management experience

Maintaining and documenting information to keep inventory up to date

Must be flexible to respond to urgent events when they occur

Reside within the Syracuse NY area

COVID-19 Policy:

Cogent has adopted a mandatory vaccination and booster policy which requires all U.S. employees to be fully vaccinated with one booster against COVID-19. Prior to beginning employment, new employees must provide proof of vaccination or apply for and receive an accommodation to be exempt from the policy.

By submitting an application or resume for this position, I understand that is an in-office position and agree to abide Cogent’s mandatory vaccination policy.

To apply for the Data Center Operations Manager position, please submit your resume and cover letter to [email protected].

Cogent Communications is an Equal Opportunity Employer.

Posted 2025-08-06

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