Sr FSQ Manager - Plant

HP Hood
Batavia, NY

Job Description

Job Description

Are you a self-driven person looking to advance your career as a high-impact player on a team? If so, we have an exciting challenge for you and your future!

Our culture is built on value commitments to innovation, quality, results, integrity, community, people, and collaboration that fosters a strong employee engagement, teamwork, safety and wellness. We offer a competitive benefits package that includes health, dental, vision, wellness programs, employee discounts, retirement plans, tuition reimbursement, ongoing development, advancement opportunities and more.

Founded in 1846, today HP Hood is one of the largest and most trusted food and beverage manufacturers in the United States. Our portfolio of national and super-regional brands and licensed products includes Hood, Heluva Good, Lactaid, Blue Diamond Almond Breeze, Planet Oat and more.

Job Summary:

This position is responsible for establishing and maintaining food safety and quality standards related to Hood manufacturing facilities.

Essential Duties and Responsibilities:

  • Lead, mentor and develop laboratory technicians, FSQR supervisors/managers and SQF associates
  • Foster a culture of quality and collaboration amongst peers and plant personnel
  • Manage staff responsible for maintaining accurate records of all product testing and quality management system compliance
  • Ensure GMP's and acceptable production standards are being followed and adhered to
  • In conjunction with Sales, manage all customer complaints or quality issues and determine what action or remedy needs to be implemented, both internally and externally
  • Intervene when appropriate to correct or realign product and/or processes to maintain quality standards
  • Lead or collaborate in RCA, CAPA and continuous improvement initiatives
  • Analyze key performance indicators, make recommendations and collaborate on solutions with peers, plant management and senior management
  • Assess and adjust quality management plans/process controls to build quality and prevention into process
  • Act as liaison and contact person for Regulatory agencies, customers or 3rd parties involved in plant inspections
  • Maintain a current awareness of Regulatory issues, and the implementation of compliance requirements
  • File Regulatory reports as needed regarding Milk testing and record keeping
  • Support SQF/QMS requirements
  • Travel as required
  • Additional duties and responsibilities as assigned

Education and Experience:

  • B.S. degree in Biology, Food Science, Dairy Science, Chemistry or equivalent
  • 5-10 years of quality production management experience
  • 5+ years managing quality staff
  • Working knowledge of plant quality systems, laboratory functions and manufacturing operations
  • Working knowledge of FDA and PMO and other government/regulatory agencies

Skills and Competencies:

  • Strong analytical, organizational and communication skills
  • Certification and/or License – Preventive Controls Qualified Individual (PCQI) certification or attainment of PCQI within 12 months of hiring
  • Mature leadership and team building skills
  • Advanced proficiency with Microsoft Office Suite

Exact compensation may vary based on skills, experience and location.

The pay range for this position is

$115,100—$130,700 USD

HP Hood is an Equal Opportunity Employer

Female/Minority/Veteran/Disabled

"VERVRAA Federal Contractor"

Privacy Policy

CCPA

For Applicants in Massachusetts - It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Posted 2025-07-28

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